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SAP HANA Trial Account Trouble

Hi,

I am trying to access the SAP HANA instance I have previously configured in “SAP HANA Cloud Platform Cockpit”.

SAP HANA Studio’s Administration Console is giving me the following error message:

eclipse.buildId=4.3.2.M20140221-1700
java.version=1.7.0_40
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86_64, WS=win32, NL=en_US
Framework arguments:  -product org.eclipse.epp.package.standard.product
Command-line arguments:  -os win32 -ws win32 -arch x86_64 -product org.eclipse.epp.package.standard.product

Error
Tue Sep 23 16:11:32 CEST 2014
com.sap.core.tunnelcommands.framework.executor.DefaultResponseConsumingStrategy  – content: User ‘Pxxxxxxxxx’ does not have permission ‘readDbInformation’ in account pxxxxxxxxtrial’

Does anyone know what this readDbInformation permission is all about? Where would I change it?

Best regards,
Chris

8 Comments
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  • Hi,

    one more thing: I am trying to install the SAPUI5 Tools for Eclipse using the steps from:

    SAP Development Tools for Eclipse

    Unfortunately, the “Next” button of the “Install New Software…” dialog stays inactive and gray when I select “UI Development Toolkit for HTML5”. This only happens when I work with “https://tools.hana.ondemand.com/kepler/“.

    Any idea what could be wrong?

    Best regards,
    Chris

    • Ok, I found this one. I had to uncheck the “Hide items that are already installed” flag. After that one more item was shown unchecked and I guess the two need to go together for the “Next” button to show up.

      I am still puzzled by the first issue related to “readDbInformation permission”. I’d appreciate if someone could help there. Thanks.

      Best regards,
      Chris

      • Hi again,

        now, after taking the Next button hurdle, I am getting this message:

        Cannot perform operation. Computing alternate solutions, may take a while: 4 / 15

        I am still in the process of downloading within “Install New Software…”. I love it!

        Doesn’t seem quite easy to get this stuff set up. Did anyone run into this one before?

        Best regards,
        Chris

  • Hi,

    I Have the same problem. How can I edit the readDbInformation permission?

    Regards,

    José Zuniaga

    • Hi,

      I believe you get this error message in “Add Cloud System” when you accidentally set the “Landscape Host” to “hana.ondemand.com” instead of “hanatrial.ondemand.com”.

      Best regards,

      Chris

  • Hi Christian,

    Thanks for your answer. You are right that was the problem.

    Cheers.

    José Zuniaga

  • Hi,

    I too had the same problem. Thanks a lot for the blog. This resolved the problem.

    //Saleem Javed

  • Hi I am trying to add cloud system in eclipse and getting the same error as “

    User ‘S######’ does not have permission ‘readDbInformation’ in account ‘s######'”.

    Can anyone please suggest what exactly to be done in this case?