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Author's profile photo Ginger Gatling

Let’s get the C4C education party going!

If you are new to SAP Cloud for Customer (C4C)  and would like to get some hands-on education then we have some great news for you!   SAP Education recently released SAP Cloud for Customer curriculum.    The curriculum covers functional configuration, SDK /development, and  integration (my favorite)! Get all the details at  https://training.sap.com

  • C4C10: SAP Cloud for Customer Project Implementation
    • Goals:  Equip project team members to configure and implement C4C
    • Duration: 4 Days
    • Audience:  Project managers, application consultants, key users
  • C4C30: SAP Cloud Applications Studio
    • Goals:  Empower development teams on SDK for C4C application extensions
    • Duration: 4 Days
    • Audience: Technical consultants, developers
  • C4C50: SAP Cloud for Customer – Integration with On-premise SAP Solutions
    • Goals: Enable technical consultants to configure and implement C4C integration scenarios with SAP ERP and SAP CRM on-premise applications
    • Duration: 4 Days
    • Audience: Integration developers,  BASIS administrators, application and technical consultants

After you go to https://training.sap.com  select your country.    For example, the picture below shows United Kingdom & Ireland.

Ed1.PNG

Then enter the class code you are interested in, for example C4C50, and you can see the schedule.     You can see C4C50 will be taught in London March 30.

Ed2.PNG

These course are intended for consultants, customers, anyone interested in learning more about SAP Cloud for Customer including hands-on details.   These classes are scheduled globally. They can also be taught onsite specifically for your company.   Please post your questions below or email  Geoffrey.Fu@sap.com  if you have any questions or need help finding a class.

Once you have taken the classes and are ready to get certified check out this blog:  C4C Certification

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      Author's profile photo Former Member
      Former Member

      Great to see these new training courses.  What about an official certification framework?  Customers start asking about it. 

      Author's profile photo Angela Browne
      Angela Browne

      Hi Thierry,

      The certification framework is also in the works. Stay tuned.

      Cheers,

      Angela

      Author's profile photo Pushkar Ranjan
      Pushkar Ranjan

      Thanks Angela Browne

      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      Hi Thierry

      The certification process has started and we hope to have a test ready in Q1 of 2015. Late Q1 probably.

      All the best

      Ginger

      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      We just created C4C50 classes in the US and UK for November!  Let me know if you need help finding them at https://training.sap.com !

      Author's profile photo Aasim Khan
      Aasim Khan

      Ginger,

      Can this training be provided virtually on openSAP?

      Cheers!

      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      HI Aasim

      We will reach out to them - the last time we talked with them our volumes weren't quite high enough for them.  But demand is growing so we will reach out to them again. 

      -ginger

      Author's profile photo Former Member
      Former Member

      Hello Ginger,

      This is wonderful to see the sessions summarized for C4C. Sometimes it becomes difficult to take part in the classroom sessions.

      I have the same request as Aasim. If there are C4C10 and C4C30 trainings provided as virtual trainings, it would be more helpful for us to participate in such training. It will also get more interest to go all the way to getting certified as well.

      Please update if there are any such initiatives in the works or such virtual trainings for C4C are already available.

      Thanks,

      Gautam

      Author's profile photo Former Member
      Former Member

      Hi Gautam,

      For C4C10/30/50, we only have it set up in the Learning Room in SAP Learning Hub which can be delivered as virtual online learning.  Please watch this video about how to register for Learning Hub.

      Cheers,

      Geoffrey

      Author's profile photo Former Member
      Former Member

      Thank you Geoffrey for confirming that these courses can be delivered as virtual online learning as well. I will register in the learning hub for a slot when we can take this course.

      Author's profile photo Former Member
      Former Member

      i am unable to see any video. are you referring to any link Geoffrey.?

      Thanks in advance.

      Author's profile photo Former Member
      Former Member

      Thanks Ginger, each article from you is really helpful. Actually I'm running a C4C implementation in Colombia and we required in an urgent way to atend a Development training so I want to ask you, are there virtual training on C4C? specially development training?

      thanks in advanced!

      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      Hello Nikolai,

      I've forwarded this to reyna.lezama@sap.com who manages the offerings in South America.   We have not offered the SDK training virtually yet, but it might be worth a try - let me check with her and I'll circle back to you - myself or Reyna Lezama.

      All the best

      Ginger

      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      Hi Nikolai

      we are discussing a virtual C4C30 that will be offered for your region  - we'll keep you posted!   I hope to have more details for you early next week.

      All the best

      Ginger

      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      Hi Nikolai

      Reyna is scheduling this - I will post the link when the classes are published. The plan November 17 for the C4C30.

      Regards

      Ginger

      Author's profile photo Former Member
      Former Member

      Hello Ginger,

      Any of these courses are available in IN, or whether I can attend any of these courses through virtual class room..

      Thanks and Regards

      Shanto Aloor

      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      Hello Shanto

      yes.  they are often offered there.  However, it might be classroom only.   I will ask the regional lead of they are planning on virtual offerings.

      All the best

      Ginger

      Author's profile photo Ankur Godre
      Ankur Godre

      Hello Shanto,

      Drop a note to me with your requirements, I can see if we can provide something for you here in IN.

      BR

      Ankur

      Author's profile photo Former Member
      Former Member

      Hi Ankur,

      This is Manohar. I’m from Hyderabad, India.

      Actually I'm working on C4C and SAP Cloud Studio implementation and i required in a way to attend a Development training so I want to ask you, are there virtual training on C4C and SAP Cloud Studio? Specially development and integration training?

      Let me know details on my mail: manohar@nsight-inc.com

      Author's profile photo Ankur Godre
      Ankur Godre

      Check you mail Manohar...

      Author's profile photo Former Member
      Former Member

      Hi...Manohar,

      This is Mahesh From Chennai.

      We are about to start C4C Implementation for Middle east company.

      Kindly let me know the C4C Development training details.

      My mail-id : maheswarreddy4120@gmail.com

      Kindly do the needful.

      Regards,

      Mahesh

      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      Hi Mahesh

      Do you need the training in Chennai or at the company's location?   Education can also do an onsite class for you.   Nandan Das can help with this if the training should be in Chennai.

      regards

      Ginger

      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      Hi Manohar

      I've asked our education regional lead, nandan.das@sap.com, about virtual classes - will post back what Nandan says.

      -ginger

      Author's profile photo Vinita kasliwal
      Vinita kasliwal

      Hi Ankur Godre Ankur Godre

      Can you please also send me the details I am looking for appearing for certification for 2 courses C4C10 and C4C30 as we have an upcoming project requirement and so I could suggest to the other clients as well ....

      Please be so kind to advise ? My Email ID is vinita17.03@gmail.com

      Regards

      Vinita

      Author's profile photo Krishnamohan P
      Krishnamohan P

      Hi,

      This is Krishna Mohan, from ERP Logic India.

      We would like to know when will be the sessions will happen for all the said course curriculum C4C10, C4C30, C4C50. As we could not able to find the schedule for the country India.

      Let me know the details..

      Thanks and Regards

      Krishna Mohan.

      Author's profile photo Former Member
      Former Member

      Hi Ankur,

      I am Venkat  from Bangalore and request to let me know also the details about development trainings/sessions on C4C and SAP Cloud studio related, if there are any virtual trainings.

      Please mail me the details :  rajuov@gmail.com

      Thanks

      Venkat

      Author's profile photo Former Member
      Former Member

      Hi Ankur,

      I am Achyut from Cloudway Softech and request you to let me know also the details about development trainings/sessions in India Local event/Virtual on C4C and SAP Cloud studio related.

      Please mail me the details : achyut@csplglobal.com

      Best Regards,

      Achyut

      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      Hello Achyut - if you go to training.sap.com and look for country India - you will see the planned trainings. Nandan.Das@sap.com leads the training for India.

      You can reach out to Nandan for more specifics for trainings in India.

      Regards

      Ginger

      Nandan Das

      Author's profile photo Former Member
      Former Member

      Hi,

      as a trainer I deliverd C4C10: SAP Cloud for Customer Project Implementation for a customer.

      I managed to get the participants competely up and running with Cloud for Customer. Very good and overall training content.

      Best regards,

      Cornelis

      Author's profile photo SVEN FEURER
      SVEN FEURER

      Excellent, good to hear that!

      Author's profile photo Former Member
      Former Member

      Hello Cornelis,

      can you please share your email id.

      Regards

      Rahul

      Author's profile photo Former Member
      Former Member

      Hi Ginger,

      I am Matheswaran from Dubai, UAE and request you to let me know also the details about development trainings/sessions on C4C and SAP Cloud studio related, if there are any virtual trainings.

      Please mail me the details:  Matheswaran.Thangavelu@mindtree.com. Appreciate your help.

      Regards,

      Matheswaran Thangavelu

      Author's profile photo Pushkar Ranjan
      Pushkar Ranjan

      Check out SAP Cloud for Customer Training Schedule for 2015 for the upcoming training for Cloud for Customer, Cloud for Sales, Cloud for Service and Cloud for Social Engagement. Thank you.

      Author's profile photo SVEN FEURER
      SVEN FEURER

      Hi,

      For those who are interested in an abstract about the C4C trainings, please find the PDF download here.

      Regards,

      Sven

      Author's profile photo Former Member
      Former Member

      Hi,

      I am currently preparing the roll-out of C4C Sales & Services.

      As part of this I need to train 300+ end-users.

      I am looking for some training material for end-users.

      Is this available?

      Thanks, Ron

      r.vandewater@agrifirm.com

      Author's profile photo Pushkar Ranjan
      Pushkar Ranjan

      Please leverage the videos available on our dedicated youtube channel for the same at https://www.youtube.com/user/SAPCustomerOD

      Check out the playlist section to find the relevant videos for our audience via SAP Cloud for Customer - YouTube

      Thank you.

      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      Hello Ron,

      Currently we don't provide any end user training.  We have the videos on youtube, but no prescribed walk-thru for  an end user.  I know other customers have created this so it  makes sense. I know in other areas niche firms who specialize in end-user training create this - but I don't know of anyone doing this for C4C yet.  

      -ginger

      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      Ginger Luttrell- this looks like an opportunity made for you!  Come create end user material for SAP Cloud for Customer!

      -ginger g (2nd ginger)

      Author's profile photo Ginger Luttrell
      Ginger Luttrell

      Hey Ginger 1 (you know your are #1, LOL) You know I ♥ SAP Super Users and Users, so of course I am all in!  How do we get started? Let's talk.

      Ginger L (the real 2nd)

      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      OK - I'll ping you next week for a chat!!  Get ready to move to the cloud!!

      Author's profile photo Ginger Luttrell
      Ginger Luttrell

      LOL - I feel so light... had to tie a brick to my ankle.  You really are a cloud company!!!

      SAPclouds.PNG

      Author's profile photo Vinita kasliwal
      Vinita kasliwal

      Hi

      There seems to be no classroom session for India location.. can we attend something which is not from India but a virtual classroom session for some other location is that an option?

      Also when I check the Learning hub I find no relevant course..

      So if we just have to study and give the exam  without attending any sessions ..how to go about it ? I checked the Youtube channel as well the videos are only a couple of them .. is that much enough ?

      Please let me know ..

      Regards

      Vinita

      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      HI Vinita,

      Nandan Das is our Education lead in India and can provide details on sessions.  In the learning hub, the C4C10 class should be there.  Geoffrey Fu - can you help us with this?

      Thanks

      Ginger

      Author's profile photo Former Member
      Former Member

      Hi Vanita,

      C4C10 materials is availabl online in the SAP Learning Hub.  You may want to subscribe to learning hub and you will get the complete online c4c10 materials.  Please contact your Education lead as mentioned by Ginger to inquire about Learning Hub. There is a online instructor in the Learning Hub to address your learning questions.

      Thanks,

      Geoffrey

      Author's profile photo Vinita kasliwal
      Vinita kasliwal

      Hi Geoffrey

      I am not sure what I am doing wrong if you could please send me a screenshot ..

      I logged into Training.sap.com and then clicked on Access SAP learning Hub and then selected Learning content at the drop down on the screen top ..

      After that I typed in C4C10 and clicked on search . yet no luck ..

      Please see below and advise .. if you could send me the steps that will be great .

      Also is this restricted country wise?

      Regards

      Vinita

      Author's profile photo Vinita kasliwal
      Vinita kasliwal

      Hi Nandan Das

      Please refer an email I had sent to you and advise on the next steps ..

      Regards

      Vinita

      Author's profile photo Pragya Pande
      Pragya Pande

      Hello Vinita,

      Please search with "C4C" . It will give you the desired results.

      Best Regards,

      Pragya

      Author's profile photo Vinita kasliwal
      Vinita kasliwal

      Hey

      I tried no luck..are you able to check can you send me a screenshot?

      Regards

      Vinita

      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      Geoffrey Fu  Harald Freudendahl - will you please post the direct link to the c4C10 learning hub room?

      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      Hi Vinita

      OK- I think I've figured it out - I had to watch this video: https://www.youtube.com/watch?v=IwHGnu2g9y0&feature=youtu.be

      I did the search like it said- I just select the "learning room" box and paged through - it's called "SAP Cloud for Customer" learning room. It was about on page 5 or 6 of the list of learning rooms.  See if you can find it with the search like in the youtube video.

      -ginger

      Geoffrey Fu

      Author's profile photo Sampath Adavelly
      Sampath Adavelly

      Hi Ginger Gatling, I am looking for C4C30 course in US.

      We are planning to roll out C4C in next few months.

      I didn't find any location that offers C4C30 in US. Could you please guide me to a place or a contact where I can get more details on this course?

      I have already sent an email to SAP education/training, US and waiting for the reply.

      Thank you

      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      Hello Sampath,

      Jose Martinez is the US lead for this class.  I've forwarded your message to him - he will let you know if/when it is planned.   Is it only you from your company, or would you want it on-premise?

      Nick Rose

      -ginger

      Author's profile photo Former Member
      Former Member

      Hi,

      We are planning to publish the new dates shortly.

      Thanks,

      Nick

      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      Thanks!!  Nick Rose   - thank you!!

      Author's profile photo Sampath Adavelly
      Sampath Adavelly

      Ginger and Nick, thank you both for quick responses. It is just me from my company. But, we are also looking for C4C10 and C4C50 for other resources.


      Author's profile photo Former Member
      Former Member

      Hello Ginger/Nick,

      Are there any plans to provide online training for SAP C4C through openSAP anytime?

      I would also like to mention that Application Development for SAP Business ByDesign training by Nick is going well & it is very good learning.

      Regards,

      Matheswaran

      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      Hi Matheswaran,

      The OpenSAp that Nick is doing now for byD - it covers similar topics to the C4C30, just not as much detail.

      For OpenSap here is what is going on:

      * The HCPlatfrom class will include 1 week on C4C integrations- this is planned for Oct or so

      * Nick's class on CAS - this does apply to C4C even though his use cases are ByD for that class

      * SVEN FEURER has developed an overview of C4C course that will be available around September time frame

      That's where we are  with openSAP.

      -ginger

      Author's profile photo Former Member
      Former Member

      Hello Ginger,

      That's wonderful ! Thanks for the update.

      Regards,

      Matheswaran

      Author's profile photo Former Member
      Former Member

      Hello Ginger,

      i hope this is the right place for my question. I am working as a CRM Functional consultant(certified). Which certification is relevant to me C4C10 or C4C50.

      by looking at curriculum C4C10 seems most relevant, just want confirmation or your views on this.

      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      HI Jhon

      C4C10.   good luck!

      -ginger

      Author's profile photo Former Member
      Former Member

      Hello Ginger,

      I remember I read one of your blogs & found that there was a promotional offer running for taking up certifications in the cloud & the it was valid till this month end. But now, when I try to access the link below to get the coupon code it says invalid. why so?

      https://scn.sap.com/community/cloud-for-customer/blog/2015/06/22/promotional-offer-for-sap-cloud-for-customer-certification

      Regards,

      Mathy

      Author's profile photo Ginger Gatling
      Ginger Gatling
      Blog Post Author

      Hi Mathy

      Try this discussion instead:  Cloud certification for partner - you must be logged in first CLOUDCERT_C4C 

      I removed the blog because so many people were having troubles with it.  I found out later you must be logged in to training.sap.com before signing up - and if there are issues you might have to call your local education person to get the promotion applied.

      -ginger

      Author's profile photo Former Member
      Former Member

      Thanks Ginger. Will try and update here.

      Regards,

      Mathy

      Author's profile photo Former Member
      Former Member

      Hello Ginger,

      I entered the link to check the C4C10 certification, and the price now is like 4 times the original value, when we talked first time, here in Brazil. Why that happened? Now that I have time to put effort on that, I can´t, due the price is skyhigh.

      I also checked open sap, and there is a C4C training there, was wondering if I can study the C4C there, and somehow buy the C4C10 certification voucher.

      thanks,

      Luiz

      Author's profile photo Former Member
      Former Member

      Dear all,

      I am interested in SAP C4C functional and I searching SAP C4C10 project implementation guide . could someone please share the link or any community where I can study ?

                     Thanks is advance !!

      Best Regards,

      Kapilan M R

      Author's profile photo Former Member
      Former Member

      How does this new SAP Hybris solution plays a role in SAP Functional consultant career.

      I was trying to go with C4C certification, and now i see Cloud for Customer and hybris have relation.

      Can someone show some light on what would be the right certification in "C4C" for a SAP CRM Functional Consultant .

      does Sap Hybris comes as part of C4C or both "C4C" and "Hybris" are different?

      i see many training courses for Hybris starts with "C4C". i am really confused...

      Author's profile photo Vega Bhatnagar
      Vega Bhatnagar

      Hi Ginger,
      I am preparing for C4C10 certification and I have been looking at blogs but could not really find a good way or details from SAP of what to study and where.
      The study material in learning hub except the book,I don't find any ongoing group/discussions/forums/delta exams. Could you please help me find more and how to do so.
      Is there a way to find sample questions, you mentioned in one of your blog but I didn't find any in the link.

      thank you,
      Vega Bhatnagar

      Author's profile photo Former Member
      Former Member

      I was looking for this certification exam on pearson vue, didn't find there. Is this exam still available ? Where can I get course content, preparation material or related training. Am in Chicago.

      Author's profile photo Former Member
      Former Member

      Is this exam still available ? I was checking on Pearson Vue, didn't find it there. Please share if there a link to course content, related training program, my email id is skkishore2000@gmail.com

      Author's profile photo Sap OnlineTrainings
      Sap OnlineTrainings

      I came to know much more details on SAP CRM. Thanks for the information provided.


      <a href="https://saponlinetrainings.com/your-guide-to-sap-crm-online-training/">crm online training</a>

      https://saponlinetrainings.com/sap-crm-online-training/