| Issue | MDG menu not visible on NWBC. Instead, It shows an error “The user menu tree for user is empty.” |
| Error Screenshot |  |
| Solution | Role is assigned but folder is defined as a “link collection” instead of a “service map” – see:http://goo.gl/OEq9qa |
| Steps to solution | Step-1: Goto transaction PFCG
Step-2: Open your Role in edit mode. Step-3: Goto ‘Menu’ Tab. Step-4: Double click on the folder in which your views are defined. If no folder defined, then create one and move the views to this folder. Step-5: Click on ‘Other Node Details’ button Step-6: Select ‘Folder Option’ as ‘As Service Map’ Step-7: Save & Execute NWBC |
| Solution Screenshot |
 |
| References |
https://websmp208.sap-ag.de/~sapidb/012003146900001035042013E/empty_user_menu.pdf 1378659 – NWBC known issues & what to check when opening a ticket |