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Issue:  on SAP BI 4.1 SP2

While launching CMC, the system configuration wizard could not open and the page throws below error.

Error message:

javax.servlet.ServletException: #{setupWizardBean.initializePlugins}: javax.faces.el.EvaluationException: com.crystaldecisions.sdk.exception.SDKException$ServerAdminError: An error occurred when accessing or retrieving information from the server administrator (FWM 02076)


All the CMS on cluster should be running when loading system configuration wizard.If any SIA node on this server is not working, then it will leads to this error.


check for any failures on CMS(all the BOBJ servers in this cluster);correct these failures , or check for any unwanted node created in CCM/delete the unused nodes;

2) Launch CMC, it will load System configuration wizard properly now.

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