When it comes to improving our own IT processes we often find ourselves too busy reacting to our customer needs to start. A potential solution to this conundrum is to apply Agile thinking to kick start your journey. By identifying a low risk Pilot Project and delivering business benefit within 4-6 weeks you can start driving improvements in your service to the business.
Agile Approach | Solution Manager – ALM | Eg Pilot Project – Technical Monitoring | |
1 | Identify pain points and assign value/complexity | Align with ALM Processes | Users complaining of poor system response – ALM Operate – Availability Management |
2 | Discover - Identify quick win (low complexity/high value) | Identify best fit from EGI catalog, Value Maps, Best Practices, Continuous Quality Checks | Review Technical Monitoring and Alerting Value Map. Identify specific monitoring scenario. |
3 | Start - Select scenario and define scope | Ensure selected EGI pre-reqs are met | Meet the Expert Session - Intro to Monitoring and Alerting EGI - Solution Manager Basic Configuration - 29th Sep |
4 | Deploy - 4 week implementation cycle | Schedule resource and complete Meet the Expert/EGI sessions | Complete system configuration in PRD and test scenario |
5 | Run - Evaluate/Lessons learned | Monitor success and follow-up activity | Confirm benefit and plan next innovation (4-6 week Project) |
So stop being too busy and take some time to identify your top pain points and start a Pilot Project now.
Free EGI’s – North America Schedule for September 2014 :
Online schedule for Expert Guided Implementation sessions
Select all delivery methods and use the "Region" search filter to refine the search results.
Tool & Process Setup on SAP Solution Manager 7.1
Guided Self Service Execution (Also run as an EGI on below dates):
Meet the Expert:
North America Schedule for October 2014:Tool & Process Setup on SAP Solution Manager 7.1
Guided Self Service Execution (Also run as an EGI on below dates):
Meet the Expert:
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