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Overview:


Sharing an HANA XS access issue I faced recently on one of the HANA standalone appliance box.



Issue:

Unable to login to XS Administration Tool, or any other HANA XS application for that matter. 

Simulate the error:

  • Access the XS engine URL http://<hostname>:<port>/sap/hana/xs/admin
  • Enter user credentials.


Once the user-credentials are entered and clicked on button Login, nothing happens.  The browser hangs.. 

Error Analysis:

Use Chrome’s Developer tool to capture error; in my case got following error:

http://<hostname>:<port>/sap/hana/xs/formLogin/login.xscfunc 500 (Internal Server Error)

  • Apart from this very generic error, I was unable to find any other traces / error logs.
  • User-id has all relevant (and probably more!) XS roles.

Resolution:

  • Refer SAP Note 2039240
  • In HANA configuration ini file xsengine.ini –> for parameter application_list –> add value libxsauthenticator
  • In my case this did not work, as not all other parameters were present.  Hence, restored the default value of the parameter

          XSEngineParameter.jpg   

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