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The ASUG SAP Analytics & BusinessObjects User Conference (SABOC or #SABOUC if following on Twitter) is just around the corner.

This year, the conference is being held in Fort Worth, TX, and we in SAP Support couldn’t be more excited to be involved once again.

Here’s a peak at some of the great SAP Support sessions we will be presenting, along with the session dates, numbers, and times. 

If you are attending the conference, make sure you look for our SAP Support team near the registration desk Monday and Tuesday.  We would love to meet with you in person!

Monday, September 22nd

Session: Best Practices and Guidelines for Analysis, Edition for OLAP

Time: 10-11

Speaker: Miguel Jimenez

Abstract: Whether you are an experienced user of Analysis, edition for OLAP, or just starting out, this session will provide a collection of useful hints and tips plus some guidelines and best practices to get the very best out of this Web-based product. We will share deployment best practices, configuration guidelines, usability tips, and describe some very powerful, but sometimes forgotten, features.

Session: 10 Tips for Optimizing the Performance of your SAP BusinessObjects Web Intelligence Reports

Time: 11:15-12:15

Speaker: Jonathan Brown

Abstract: We expect quick answers in today’s fast paced world. No one wants to sit around and wait for a bloated, poorly designed report to open. By following these 10 best practices, you will learn how to optimize the load and refresh time of your Web Intelligence documents. This presentation will cover everything from known issues to design tweaks that you can implement almost immediately in your current environment. This is geared towards report designers and BI system administrators in the industry that want to ensure they get the most out of their infrastructure.

Session: Lost In SAP Support Space 2014

Time: 11:15-12:15

Speakers: Christopher Vozella and Kristen Scheffler

Abstract: Do you ever find yourself in these situations: You need to contact support, but you can’t find their information? You’ve logged a support message for an issue, but now what? Where does it go and how do you get it solved faster? You have Enterprise Support, but don’t know what that entitles you to? This session gives you the answers you need to find your way in the SAP Support maze. Presenters will provide you with information about the various support teams in SAP’s infrastructure, ways to interact with support, and navigation paths to get you what you need. Join this session to learn how to find your way with SAP Support.

Tuesday, September 23rd

Session: In What Ways Does Wily Work for Me?

Time: 2:45-3:45

Speakers: Toby Johnston and Greg Myers (EV Technologies)

Abstract: If you’ve been working around the SAP BI platform administration space over the past couple of years, you’ve likely heard quite a bit about Wily Introscope. You might be thinking, what is Wily? Why do I need it? What does it do for me? If you’d like the answers to those questions and more, then this is the session for you. Come and learn about Wily Introscope. Presenters will cover what it is, how to install it, and practical ways to use it to make your BI administration life smoother.

Wednesday, September 24th

Session: SAP BI Platform Support Tool

Time: 8:45-9:45

Speakers: Toby Johnston, Tim Coffman, and Sathish Rajagopal

Abstract: The SAP BI Platform Support tool is a new community-driven utility designed to streamline the supportability of BI platform 4.x. The tool allows BI administrators, partners, and product support to easily scan the BI topology and quickly understand how the system is configured and being utilized. Pre-defined thresholds are evaluated by the tool’s analyzer engine and if problems are detected, the BI administrator is alerted before there is a system outage. Schedule the landscape report weekly as a program object to keep a record of how the BI landscape is configured. Using the change analysis feature, compare previously scheduled landscape reports to understand what settings and content changes have occurred over time. Finally, learn how the new E2E Trace Wizard/Passport Decoder features greatly simplify the troubleshooting and performance tuning process allowing you to keep your BI system running like a well-oiled machine.

Session: Help Us Help You Even More

Time: 11:15-12:15

Speaker: Adam Stone

Abstract: This is a follow up session to the “Help Us Help You” presentation at last year’s conference. Key topics will cover work with the documentation team to improve online help, a sneak peek at a new getting started document, new wiki’s for tools that can help you troubleshoot issues, and scenarios that you would use them in. The presenter will also be doing a short recap on other items that were discussed last year and any improvements that have been done to them based on feedback received.

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