Dear Community,
We had the distinct pleasure of talking to our customers and partners informing them about the planned solution functionality that would be available with the November 2014 release of the SAP Cloud for Customer service offering powered by the SAP HANA Cloud Platform in the public cloud. Please click through to the video below to get a better understanding of the planned deliverables among other useful information shared at the session.
Please find a copy of the presentation accompanying the above video at this link.
Please find a visual of the planned timeline of solution release for the planned November 2014 release of the SAP Cloud for Customer solution portfolio. We will keep updating this space with additional information as we get closer to the planned solution release based on the timeline outlined below.
*NOTE: The planned upgrade date for the test tenants has been updated below based on the latest guidance
Please feel free to reach out to us via comments, observations and questions as a follow up to this post and we will be happy to provide you further guidance on the content presented here.
Some other useful sources of information about, and engagement around, the SAP Cloud for Customer soution portfolio are highlighted below:
SAP Service Marketplace: http://service.sap.com/cloud4customer
SAP Community Network: http://scn.sap.com/community/cloud-for-customer
SAP Cloud for Customer on YouTube: www.youtube.com/SAPCustomerOD
SAP Help Portal: http://help.sap.com/cloud4customer
SAP Idea Place: https://ideas.sap.com/sapcloudforcustomer
SAP HANA Marketplace: http://marketplace.saphana.com/
We look forward to engaging deeply around this next generation Cloud CRM solution portfolio offering powered by the SAP HANA Cloud Platform.
Thank you for your time and attention to this matter.
Don’t expect you to give any “teasers” again 😆
One query, what is SAP thinking? Would it continue with silverlight & html mix or is there a plan to retire silverlight client & if so by when…
With Regards,
Rahul
SAP is working on moving to the HTML5 technology platform for user interaction and away from the Silverlight technology platform. The planned timeline is end of 2015 for this transition. Hope that helps. Thank you.
Hello Sir,
Can you please confirm SAP is moving HTML5 technology platform for user interaction but for the SDK development any plan to moving HTML5 environment or remain same SAP cloud application studio in future?
Many Thanks,
Mithun
We will keep you updated on this matter on the quarterly release briefing calls as well. Stay tuned. Thank you.
Please note that the test upgrades will be October 27-28, which is a Monday and Tuesday.
How do we attend the call on the 8th?
I have sent you a message regarding this matter. Please check and advise. Thank you.
Hi,
Can you send the details of joining the conversation?
Regards,
Rahul
I have sent you a message regarding this matter. Thank you.
Hi,
Can you send the details of joining the conversation?
Regards,
Achyut
Please reference the video in the post for content that was discussed during the conference. Thank you.
Hi
the link provided to the presentation is not working, can you please repost.
thanks, Tanya
Tanya,
You will need to have a profile set up on SAP ID service.
When you hit the logon button on the screen, it will invoke a login validation and give you a download file pop up to access and download the presentation document.
Thank you.
Hi Pushkar – I do have a profile setup on the SAP ID service. The message doesn’t indicate that it’s an access issue –
WE ARE UNABLE TO LOCATE THE PAGE YOU REQUESTED.
cheers, Tanya
Hello Tanya,
do you still have the access issue opening the link http://www.sme.sap.com/irj/sme/solutions?rid=/library/uuid/40ef9e15-e734-3210-6493-8a908f2603a4 ? Can you plese tell me for which company you’re working? I can’t identify you in our data base.
thanks and regards, Janina
Hi Puskar
great to see the introduction of install base integration to Cloud for Customer. I note this is only with ERP at the moment – is there a plan to extend this to CRM as well? that is, ERP > CRM > C4C replication of equipment and functional locations established in ERP.
thanks, Tanya