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Hello,

I had encountered a issue with the UpgradeConsole.exe on the Production Communication Station machine.

Login to DB.png

Post logging, the below error message occurs;

error in logging.png

After analysis, we found out that the “SAP MAR Central Service” was stopped due to unknown reasons.

Corrective Action:

We then restarted the service: “SAP MAR Central Service”, and then Upgradeconsole.exe started working properly and no error messages are shown while logging into it.


To perform, please follow the below steps;


1. Go to RUN command and type, services.msc

2. A window appears as below with all services;

     /wp-content/uploads/2014/08/services_515355.png

3. Restart the highlighted ‘SAP MAR Central Service’ and you could then login to Upgrade Console for creating or sending new packages or changes to your Mobile Sales.


Logged in view for Upgrade Console can be seen as below;

Upgrade Console.png


Thanks and Regards,

Dinesh Rupraj

SAP CRM and MSA Consultant

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