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Learn how Tech Data launched SAP® User Experience Management by Knoa.

Hear from Sohail Bhola, IT Enterprise Consultant from Tech Data how they implemented SAP UEM to track system performance from a user’s perspective to identify slow downs and proactively address issues using SAP User Experience Management to:

  • Enhance the efficiency of Tech Data’s SAP Sales Order Process
  • Proactively identify and correct system and performance issues
  • Increase adoption of custom SAP functionality

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  1. Sunam Sarkar

    Hello @Bogdan Nica,

    I am part of a team that will be involved in a project regarding to SAP UEM by Knoa implementation and operation. I would like to know if you, experts, have some material regarding to SAP UEM product by Knoa, specially technical documentation, Implementation and Operation Phases such as:

    Technical Documentation

    – Pre and minimum requirements for installation;
    – Installation;
    – Integration with SAP ERP;

    Implemetation Phase
    – Timeline;
    – Pre and minimum requirements;
    – Roles & responsibilities;

    Operation Phase:
    – Support;
    – Reports samples;
    – Monitoring frequency/periodicity.

    Best regards,

    Sunam Sarkar


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