The Dashboards application crashes when we try to launch Dashboard Designer on a machine where secured web access or proxy settings are applied.
When the Dashboards application is launched, the startup page of the designer connects to the internet ( www.sap.com, www.businessobjects.com etc) . This causes Designer to crash when security for web access is applied or due to proxy settings.
We can disable this security access manually.
Following are the steps which restrict the designer to access the web.
- Go the following folder Dashboards Installation dir\Program files\SAP BusinessObjects\Xcelsius 4.0\assets\startPage\en\js
- Search for the function onInitialize()
- Comment line : InitializeResourcesTag()
5. Save the file.
6. Re-launch Dashboard designer.