Varian Medical Systems, a manufacturer of medical devices such as radiotherapy systems has implemented a combination of latest SAP technologies to optimize service and to improve machine reliability.
They perform predictive analytics based on the log files coming directly from the machines to detect potential future issues. The results are presented in interactive 3D product visualizations, using SAP Lumira and SAP 3D Visual Enterprise. Field service technicians use the SAP Work Manager mobile app on their mobile devices and have interactive 3D product visualizations and work instructions on hand. And all of that is based on SAP Business Suite powered by HANA.
These technologies help Varian to
- grow profitability on uptime contracts,
- improve machine reliability and preventive maintenance,
- optimize Field Service processes and
- make decisions easier.
Watch this great video from SAPPHIRE 2014 to get more insight into this great solution!