Today’s economic environment is more complex, less predictable, and more competitive. In order to thrive and not simply survive, many companies have only one option. They need to transform. Last week at SAPPHIRENOW, I had the pleasure to host a panel discussion with three amazing companies. My last blog post introduced the disruptive innovations used by Visa, Kalahari and T-Mobile to transform their businesses. Now you can hear directly from them, how they created competitive advantage through innovation. These companies have three distinct business models with one common mission: creating business transformation that puts the customer in the center of everything.
When the largest omnichannel platform in South Africa, kalahari.com decided to take its business platform through a complete transformation, they meant business. Kalahari created an integrated end-to-end omnicommerce platform in the cloud. The results: scalability of the platform, transparency in reporting, improved customer experience, and increased staff motivation. Visa had a similar business agenda to bring improved business processes to its corporate customers. Visa took its co-innovation program to the next level by replacing its legacy systems and transforming the business-to-business payment gateway through a more automated process. T-Mobile has gained market share faster than anyone could imagine. T-Mobile called its transformation “the un-carrier revolution of the year” and surely, they have a good reason to celebrate.
SAP is proud to collaborate with these companies on their successful transformations. We help our customers simplify and create competitive advantage through the cloud, powered by SAP HANA, the in-memory computing platform that provides real-time results to help drive informed business decisions. To accelerate co-innovation with our customers, we also have strong partnerships with multinational consulting and technology services companies, like Accenture. Here’s a short 3 minute video with my thoughts on how we can further our co-innovation program with our partners and customers.
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