SAP FIORI based Lean Request Scenarios for SAP Master Data Governance

[Mark63]

As of May 2014, SAP Master Data Governance 7.0 is generally available with Support Package 2 (Feature Pack). MDG blogger markus.kuppe has already provided useful information on the functional scope of MDG 7.0 and the enhancements added with MDG 7.0 SP02 (Feature Pack).

In this context, I'd like to add some news on the MDG 7.0 SP02 (Feature Pack) with a focus on the new SAP Fiori-based lean request scenarios for MDG. These new SAP Fiori apps extend the reach of SAP MDG to business contexts where business users with little or no SAP knowledge need to request master data directly on site (e.g., during a sales event) using their device of choice.

SAP MDG Fiori apps for master data requests

SAP Fiori apps for SAP Master Data Governance enable request scenarios for multiple master data domains, i.e., Business Partner, Supplier, Customer, Material, Cost Center, and Profit Center data. Business users can access these apps using the device of choice, such as a tablet or smart phone.

An offline demo clearly illustrates how a business user can use the SAP Fiori app, e.g., during a sales event to request the creation of a new B2B customer data record on a tablet PC.

Let's assume the folowing situation:

Story flow:

1. A sales rep (business user with little SAP knowledge) enters basic data on an iPad, runs a duplicate check to see if the master data already exists, attaches a business card to the form, and finally submits the request.
2. This triggers the creation of an SAP MDG change request, which is automatically routed to a local data steward for checking and completion in the MDG back-end. Accordingly, the local data steward runs the checks and completes missing data. During the MDG workflow all changes made to the record are highlighted, so that processors can clearly see what has been changed, which is another usability feature coming with SP02 (Feature Pack).
3. A global data steward checks the completed request and gives final approval to activate the record.
4. Another SAP Fiori app allows the sales rep to track the processing status of his requests.

To run through this end-to-end process that starts with the SAP Fiori lean request for customer data, click the demo link.

(To navigate, simply click the dotted orange-coloured box)

Hope it is useful for you.

Best,

Markus

For more information about SAP FIORI, see also the SCN blog by masayuki.sekihara