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Platform search service slowed CMC Navigation

Here are the slow behavior  of the CMC which ​was giving a hard time to work.


It takes 30 seconds to more than 1 minute to login in CMC / BI Launchpad.

Once logged in, navigation is slow between different sections.

Tomcat manager came up fast; however login page also takes time to come up.


Things to check: ~


Multiple boe_cmsd observed on the server box. One remains constant while other come and go.

Checked that Platform search was is set to continue crawling.

#Our APS service is split; however no separate APS for Platform search service.

As our BO server runs on 2 nodes cluster; we stopped the 2nd node to see if the performance improves.

It was observed in the past that restarting SIA resolves the issue temporarily; however issue comes up again after few days.

We restarted SIA but no visible change observed in the system.

We Disabled ‘Enable auto-save for users who have sufficient privileges’ for Webi Report referring KBA 1342368.

# Refer KBA 1956237 for information on auto-save in Web Intelligence is triggered the Server hangs.


How did we resolve this issue: ~


Removed the Platform Search Service from # APS and create separate #APS with the Platform Search Service.
In order to do this, Login to CMC go to Application > Platform Search Application > properties > check scheduled crawling. Save and Close.

Navigate to the program object for the Platform search under folder’s in CMC and schedule it for after working hours.​

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