This year at the SapphireNOW / ASUG Annual Conference in Orlando, you are going to hear a lot about how SAP is going to make things easier for customers to engage with their customers and how the solution blocks offered by SAP will be simplified in order to create better understanding and deeper value creation. This approach is also creating customer value on the services side in the area of Value Partnership Services.
Value Partnership Services (VPS) is not a new concept inside of the SAP customer portfolio. In fact scores of customers in EMEA have benefited from the strategic approach that VPS brings to consider organization, business drivers, market forces and operating models and how those elements influence the scenarios customers pursue to drive business outcomes. Bringing this concept into the US though is relatively new for SAP, and customers will tell their stories at a panel sponsored by SAP Business Transformation Services to be held on Wednesday, June 4 at 2PM ET Theater 4 (Session Code: IN1211).
Value Partnership Services represent the premium and strategic engagement model with SAP which shortens time to value, ensuring aligned business outcomes. While this is easily stated, the problems customers face to transform a business and to innovate are very complicated and not easily accomplished (particularly when financial performance is on the line). With the VPS model, the needed elements to take a business-driven approach can be determined by looking at the compelling market forces (for example “next shoring” and cost factor reduction) as well as creating base process standards (intellectual property management, multi-channel customer engagement, and indirect purchasing) to name just some examples we are seeing in manufacturing.
Take a common need as an example: high-speed and low-risk innovation of big ideas that create new competitive advantages and bring new strategies to life. What a VPS approach can help deliver is an environment – managed to specific KPIs and business outcomes – to help incubate new transformation initiatives. It can also help determine a point of view and the direction of a company can take to create new potential business scenarios. These initiatives and business scenarios can be mapped, architected and scoped so that all parties – after all it is a partnership – understand the business outcomes and corresponding initiative goals, setting a direction to work together for mutual achievement.
Please feel free to engage with the VPS team during Sapphire NOW on our session during the Wednesday panel.
Also ASUG News will cover our “post game” on a live panel with myself and Sunil Patel with host Thomas Wailgum Thursday, July 5 at 11AM ET. Follow me on Twitter and #SAPPHIRENOW for real-time updates during the conference.