All SAP Work Manager 6.0 users,
As a proactive effort by SAP to make it known to our customers, we are adding some case study as reference to the community. This case study shows why sometimes the Agentry status (running, stop, starting) is not properly showing in the SAP Control Center. You may use this as guidelines or reference to prevent issues during installation.
Symptoms:
Please read case study (KBA article) # 2024122 for details and solution (You may need to login to your SAP account to view the KBA article).
Regards,
Mark Pe
SAP Global Senior Support Engineer (Mobility)
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