After being less than a year in the market, SAP Customer Engagement Intelligence (SAP CEI) is a success story on its own. The brand new suite of applications that is built on SAP HANA, convinced customers with its speed, functionality, and usability. SAP CEI enables real-time insight, interaction, and execution for excellence in sales and marketing. The suite of applications helps you personalize your customer interactions and strategically grow revenue and margin.
At SAPPHIRE NOW in Orlando, we will present and demo the solution, use cases, and customer experiences. We also present you a way how to implement the solution within weeks only! There are 3 rapid-deployment Solutions (RDS) available that speed up the implementation time of SAP HANA Customer Engagement Intelligence. Based on best practices they deliver pre-configured software, detailed documentation and content, and an optional, modular, and pre-defined service offering. It´s the SAP HANA Customer Engagement Intelligence RDS, the rapid data load to SAP HANA Customer Engagement Intelligence applications, and the SAP Mobile Apps and Infrastructure RDS. Our SAP CEI and RDS expert Sumita Jayaraman will be available at SAPPHIRE and can explain the value of those solutions.
Find out more about SAP CEI and meet experts and customers at SAPPHIRE and ASUG!
To keep track on all the things that you want to see, build your own event calendar with the Agenda builder.
Here are the most important sessions on SAP Customer Engagement Intelligence:
Customer sharing their experiences:
- Prepare for the Future with Digital, Social, and Connected Customers – Porsche AG
- ASUG presentation: Learn How a Retail Customer in Asia Implemented Real-Time Customer Segmentation to Drive Marketing Campaigns in SAP CRM – Luxottica Retail
Presentations & demos in the Demo Theater:
- Capitalize on Data-Driven Insights with Big Data Analytics
- Make every customer engagement count with real-time insight
- Enhance Customer Engagement with Real-Time Analytics
- Achieve a Total, Real-Time View of Customer Data in Wholesale Distribution
Have a nice and interesting time at SAPPHIRE!