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I have already provided some rather generic information on the SAP ONE Support Center at SAPPHIRE NOW via one of my latest blog posts named Thumbs Up for the SAP ONE Support Center & SAP MaxAttention Lounge. This time I want to be a little bit more specific by mentioning some SAP support related highlights that you definitely shouldn’t miss!

But first I thought it would be a good idea to briefly introduce myself and provide some more background information on our SAP support presence at the Orlando conference. So here you go:

Do you want to innovate better? Do you want to transform and optimize your business? Do you want to have a roadmap to move to the Cloud in a non-disruptive way? If the answer to any of these questions is yes you need to stop by at the SAP ONE Support Center to learn how our services can help you in detail. I strongly recommend that you check out some of our 30+ live presentations that will take place in the demo theatre at our booth. Please just add them to your individual schedule by using the agenda builder. The full list of support related demos can be found here. To make it easier for you, here are my personal top 5 picks:

  • Keep Your Systems and Processes Running Smoothly with Hybrid Solutions (ID OS14943)
    Develop clarity, and have transparency into your end-to-end business processes and overall system health. Discover tools to help IT and your business extend your view into integration points between cloud and on-premise solutions, to keep your systems and business processes running smoothly.
  • Get Support in the Cloud (ID OS14294)
    Support your easy-to-use platform and cloud-based solutions. Hear how we deliver best practices for managing on-premise and on-demand solutions. Experience the new personalized Web access, with tuned delivery processes and a full support infrastructure from the SAP Solution Manager application management solution.
  • Adopt Innovations in a Faster, Safer Way (ID OS14041)
    Accelerate innovation with a proof of concept and best practices. Find out how the innovation control center helps you implement SAP Business Suite powered by SAP HANA. Explore and validate new capabilities with reduced time and effort. Discover ways to identify showstoppers up front without disrupting your business.
  • Understand the Strategic Road Map for SAP Solution Manager (ID OS14024)
    Improve business innovation and realize value through graphical process design, model companies, and preconfiguration. Learn the strategic direction for the SAP Solution Manager application management solution, with details on innovations. See how plans include support for hybrid cloud solutions from SAP and SAP Business Suite powered by SAP HANA.
  • Get Expertise to Go with Mobile Support (ID OS14033)
    Gain better mobile support, a vital service as more and more people access the Internet from mobile devices. Learn how the innovative SAP Enterprise Support Academy mobile app gives you timely access to experts.

Find all blogs related to this topic here. Learn more about the SAP support presence at SAPPHIRE NOW here.
Stay in the conversation by following SAP Software Support & Maintenance on SCN.
Follow along throughout the event on Twitter at @SAPSupportCE and @SAPPHIRENOW.

Benjamin Wilk is part of SAP’s global Maintenance Go-To-Market organization and acts as social media ambassador for SAP Support.

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