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Author's profile photo Silambu RS
Silambu RS
May 24, 2014 1 minute read

Add-On connection problem

I am posting this to simply identify the bug and how to solve it.

I) We are facing the following problem while changing the server IP address or name.

/wp-content/uploads/2014/05/error_459509.png

The following area we need to check whether the server name/IP address    correct or not.

\Program Files\SAP\SAP Business One\Conf


    \b1-local-machine

/wp-content/uploads/2014/05/confiq1_459510.png

\Program Files\SAP\SAP Business One DI API\Conf

\b1-local-machine

/wp-content/uploads/2014/05/confiq2_459511.png

/wp-content/uploads/2014/05/b1_local_machine_459515.png

If it is wrong, we have to change correct one.

Finally restart service manager. It will work.

II) Add-On installation problem

    If the add-on already connected with the company in the same name, we have to stop it.

     Check the task manager if the same add-on is running, we have to stop it.

     Also clear %temp% file.

    Confirm it you have authorization for installation.

    Then try it…

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