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Because the questions are coming and coming again, I want to summarize some short facts about e-mail templates and the surrounding area.

  • To prevent issues during the template upload, we recommend using an HTML text editor such as Microsoft Expression Web ®.
  • A very simple HTML template as a starter:

<html>

<head>

<meta content=”text/html; charset=utf-8″ http-equiv=”Content-Type”>

</head>

<body>

<span class=”variable”>/FormCampaignExecutionPlaceholder/ContactPerson/FormattedName</span>

<p>Please join us for the conference!</p>

<p><a href=”mailto:{/FormCampaignExecutionPlaceholder/MailingPermissionDenyMailToURI}”>Click here to be removed from future marketing mailings.</a></p>

<p><a href=”http://{/FormCampaignExecutionPlaceholder/LinkTracking/TrackingURI}www.sap.com/HANA”>News about SAP HANA</a></p>

</body>

</html>

As soon as there will be more repeating questions, I will update the content here.

Best regards, Janina

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4 Comments

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  1. Rahul Mukherjee

    There are demands to add a dynamic link pointing to a particular BO like the specific opportunity/account/service ticket while using notification rule.

    Apparently SFDC can do this…
    How can we add dynamic links pointing to specific BOs in e-mail template creation

    (0) 
      1. Rahul Mukherjee

        Thanks! two follow up questions:

        • Can you give the list of business objects where this can be done with url format.. Opportunities, tickets et all.
        • Do I need to add any specific field on #UUID# or simply puting the tenant url is enough?
        (0) 

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