With 30 practice- and application-oriented study programs, Frankfurt University of Applied Sciences is dedicated to helping nearly 12,000 students prepare for the global job market. The university believes the education it provides, which is based on international academic standards, can open the way to a broad range of professions.
As part of a Digital Campus initiative, the university uses the SAP Student Lifecycle Management application to support student-related business processes. To maximize its investment, the university enlisted the help of the SAP Education organization, which employed the SAP Workforce Performance Builder software, to train users on the software.
Deploying tools the most efficient way
One of the goals of the university’s engagement with SAP was to build an internal training organization that would conduct user learning sessions on the SAP Student Lifecycle Management application. The university wanted to enable this team to efficiently develop high-quality training materials for all interdisciplinary subjects and topics. A final goal focused on establishing continuous, sustainable qualification measures for maximum knowledge retention.
Because the Digital Campus team was already familiar with SAP, it recognized how the extensive experience of the SAP Education organization could maximize the project’s value. The team looked to the expertise of the SAP consultants to enable a more efficient deployment of SAP Workforce Performance Builder and facilitate the role-specific qualification of project team members and key users.
Consulting leads to sustainable learning practices
Because of this engagement with SAP, the university now has a highly efficient training team that is aligned with educational best practices as part of its Digital Campus. The university has sustainable training measures in place that help people retain the skills they need to manage SAP Workforce Performance Builder, which optimizes usage. And with the efficient tools in the SAP software, people now can easily create content, minimizing costs and efforts in the university’s learning program.
Plus, there is a continuous knowledge transfer of application- and software-specific expertise for faster knowledge adoption and successive growth. And the best part – the people using the SAP Student Lifecycle Management are happy users!
More to come…
The university plans to expand the Digital Campus project to address additional topics, such as timetable planning. It also plans to continue independent training sessions developed by the Digital Campus training team and it wants to use SAP Workforce Performance Builder to maintain and further develop training materials.