With the Stanley Cup drawing so close, it is only proper to show respect to the great sport of hockey because you know, “it’s the cup”. Rather than look at the players and coaches, let’s take a look at the other heroes on the ice, the referees.
Take into consideration an organization that manages sports referees across North America, in this instance hockey referees. With hundreds of referees in their system, each hockey referee has their own availability, location, area of jurisdiction and qualifications. Managing this network of referees can be a very daunting task due to moves, cancellations, last minute updates and changes to schedules and even injuries, because being on the ice during a hard hitting game can be quite dangerous. Keeping these games staffed with professional referees is the solution needed to keep games moving flawlessly and it is examples like these where mobile data monitoring of users/events, which are mobile in nature, presents a next level of data sophistication.
So welcome to mobile data monitoring – something every CIO, Data Officer, Center of Excellence leader and members of information governance teams are hoping to achieve to give their organization and customers the ability to proactively make real-time decisions that affect business processes.
The Puck Drops at the Source of Data
To understand how mobile data monitoring affects the user, let’s begin looking at mobile data monitoring at the source layer. Data storage, databases, repositories, transition systems and information governance solutions should be instrumented with the ability to allow real-time access and, in turn, vendors supplying enterprise solutions simultaneously need to create a solution with mobile users in mind.
The next layer is the consolidation layer. As the instrumented enterprise systems deliver metrics, analytics, triggers, notifications, warnings and errors, there should be an area where the monitored meta-data resides (usually on a temporary basis) so that mobile devices can display them from anywhere, anytime and in real-time.
The last layer is the actual mobile application that presents a user experience on mobile devices. Native mobile interfaces allow vendors to provide a rich, interactive user experience and covers large data sets with improved usability for each end user.
Scoring Goals with Mobile Data Monitoring
Organizations have a goal to outperform in the market place – competition is fierce, faster is better, doing more with less is assumed and automation of complex repetitive tasks are necessary to stay in control of the game. Making sure your enterprise data is optimized for operational efficiency is critical and monitoring for anomalies is something each data team strives for.
Having mobile access to allow your team to achieve maximum efficiency provides your organization with an immediate real-time view into your extensive data repositories with increased efficiency, adherence to standards, compliance, transaction accuracy and inputs/outputs.
Success in organizations today is measured with revenue. Increased revenue is partially a result of efficiency of operations. Imagine a world where both business and IT users can make joint real-time decisions and avoid wasted resources, interruptions in operations, project delays or other revenue impacting events.
Mobile monitoring of data systems is a massive opportunity as data systems are growing and becoming more fluent. Organizations need to remain competitive and intelligent in generating higher levels of revenue and profits and mobile data monitoring is a useful tool to avoid any overtime play.
The Road to SAPPHIRE NOW Blog Series features a series of blog posts on data quality, information governance and master data management from BackOffice Associates industry experts. Check back weekly for new content related to the 2014 SAPPHIRE NOW and ASUG Annual Conference and join us at the event from June 3-5 in Orlando, FL at Booth #224.
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Contributed by Peter Kuciak, VP of Global Mobile Solutions at BackOffice Associates.