By Default UWL will be having Alers, Tasks, Notifications and Tracking Tabs.
In most of the cases there will be requirement from the Customer to
- Select Tasks as the default Tab
- Hide all the tabs other than Tasks and
- Sort Tasks workitem according to the Send Date.
All these requirement can be achieved using ‘Customize the look of UWL Main page’ option from the ‘UWL configuration Wizard’.
But with the Standard settings ‘Customize the look of UWL Main page’ will usually display the following screen, which will force us to download uwl.standard.xml file and edit it manually. This blog will show how you can ‘Customize the look of UWL Main page’ using ‘UWL configuration Wizard’.
Step 1: By Default UWL will be having Alerts, Tasks, Notifications and Tracking
Step 2: Navigate to System Administration –> System Configuration –> Universal WorkList & Workflow and click on the link ” Click to Configure Item Type and Customize Views Using a Wizard” as Highlighted
Step 3: On the next screen select ‘Customize the look of the UWL Main page’ and click next
Step 4: As the drop down for Navigation node to be customized is showing None the UWL main page tabs are not displayed.
Fix for ‘Navigation node to be customized’ showing ‘None’
Step 5: To fix the above issue, from the Universal WorkList & Workflow main page click on the link “Click to Manage Item Types and View Definitions” as Highlighted
Step 6: In the Next Screen(Universal Worklist Configuration Content) Select the configuration uwl.standard
Step 7: After Selecting, Scroll Down to the bottom of the page and click on Download Button as Highlighted.
Step 8: On the Next Screen Click on the Link “Download Configuration uwl.standard” and save the xml file in your Desktop.
Step 9: Once saved From the same Screen Select “Upoad New Configuration” Tab
Step 10: Give the Configuration Name as “Main” and Browse the uwl.standard.xml file from your Desktop
Step 11: Tick the High Priority Checkbox, Select the UWL System and Click on Upload
Step 12: Once uploaded successfully system will display the message as Highlighted
Step 13: Now go to the Same Screen in Step 4. Now the navigation Node to be Customized is shown as “Main” (Configuration Name given to our Uploaded XML)
Removing Tabs From Universal WorkList
Step 14: To Remove Tabs from the UWL, Select the Tab to be removed and click on the button “Remove Tab from Current View”
Step 15: Repeat Step 14 for all the tabs to be removed and removed tabs can be viewed from the dropdown “Removed Tabs” as Highlighted
Sorting Tasks WorkItem by Send Date as Default
Step 16: To Sort Tasks Workitem by send Date, click on “Customize View” As Highlighted below
Step 17: On the next screen Change the Sorting properties as Highlighted and Save the entries.
Clearing UWL Cache
Step 18: To Clear Cache, from the Universal WorkList & Workflow main page click on the link “Cache Administration Page“.
Step 19: On the next Screen select the UWL System Alias and Click on Clear Cache Button.
Changing UWL iView Properties for the changes to get Reflected
Step 20: Now If we check the UWL, Still the changes are not reflected. This is because the UWL iView is picking the old Configuration File( uwl.standard.xml instead of Main.DVEUWL.xml). To fix this issue UWL iView Property have to be modified.
Step 21: Navigate to the ‘Universal Worklist’ iView Location in Portal Content. We are using standard MSS Business Package so the iView is in Portal Content –> Content Provided by SAP –> Line Manager –> Manager Self-Service –> iViews. If you are using MSS ADDON it will be in Portal Content –> Content Provided by SAP –> Line Manager –> Manager Self-Service WDA –> iViews.
Then Open Properties of ‘Universal Worklist’
Step 22: On the Properties Screen Click on the Link “All” and then click on Modify Properties. After that from the Show Category Dropdown select ‘UWL’.
Step 24: Now the Changes are reflected in the UWL. All the Tabs are hidden and the Tasks Workitems are sorted according to send Date.