The introduction of mobility promises to completely remake the business landscape in ways that are just as transformative as the ‘first wave’ of corporate IT. Not just faster, or more efficient, mobility helps firms become more responsive and more innovative.
It’s one thing to understand the benefits mobile can bring to the enterprise. It is another thing altogether to know how to make mobility happen now. That is where SAP comes in. SAP support helps customers implement mobile solutions into the fabric of their businesses effectively and efficiently—unlocking the potential of mobility to transform the enterprise, improve operations, and drive growth.
SAP support helps companies build the IT landscape needed to tackle the opportunities inherent in mobility with the best of traditional enterprise computing. From planning the introduction and role out of new capabilities without disruption, to improving the performance and reducing the total cost of ownership of existing deployments, SAP Active Global Support delivered SAP support works with customers to ensure mobility solutions are integrated with their existing IT landscape and IT strategies.
To see how SAP support and mobility have come together to help customers transform how their business works, we only need to look at some recent success cases, like Pirelli’s transformation of its field sales operations, the way that OTE Group was able to reimagine how employees could interact with customers, or the way that KMD helped a local government use mobility to improve the municipality’s operations.
SAP support works with customers to implement specific mobile solutions and ensure that the customer’s entire IT landscape is operating efficiently. With Pirelli, SAP support helped implement the SAP Retail Execution mobile app, giving Pirelli’s sales force unparalleled access to information wherever and whenever they needed it. With OTE Group, SAP support helped the company deploy the SAP Afaria mobile device management solution and the SAP mobile Platform. And with KMD, SAP support helped the company use SAP Rapid Prototyping to illustrate how SAP HANA and SAP Mobile Platform could transform the way that KMD’s town council customers use IT to deliver services to their constituents.
In each case, SAP support helped customers do more than improve existing operations, it helped them realize new ways of working that significantly transformed their operations for the better.
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