The best way to train and support your end users
When it comes to SAP implementations, change is inevitable. Functionality, business processes, and even the makeup of your end user community change over time. Welcome to the club if you’ve expressed frustration about how to keep up with these changes!
Here’s a tip: A Super User Program may be the best solution. Super users work on the front lines, dealing with change every day. As Claudia Faerber, one of SAP’s resident experts on this topic writes, “Super users are the coaches who make people better drivers of SAP.”
Claudia has written a practical, real-life guide for anyone who’s ever thought about building a super user program. It also offers insights to those who would like to advance their careers by becoming super users. Claudia’s article, “Building Super User Programs with Horsepower,” is in latest issue of the SAP Education e-magazine, Learning@the Speed of Change.