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Service Management – Basic Settings – Print Control – Define Printer – Set User-Specific Print Defaults

It turns out this section is actually bigger than I expected, so I’m going to break it up, and just discuss the Set User-Specific Print Defaults today.  This lesson will show how you can set up specific print options for one user.  While at first glance, this might not sound that useful, it can be pretty cool if you have generic users or RFC users, or even just your power users.  It’s also very powerful for testing to make sure that you don’t suddenly printer 1000 service orders from the test system to a production printer.  (you may be laughing, but I’ve seen it happen.  ha ha ha.  I can laugh looking back now too ).  Anyway, here’s how you go about setting this up.


This is where you can find it in the IMG.


Once you select the print defaults, select the first option for Set User-Specific Print Defaults.


Now, the first pop-up allows you to select the type of document you are talking about.


Now, this matters because this same functionality can be used for notifications, service/maintenance orders. etc…  for this example, we’ll choose O to look at the maintenance orders.


Initially, SAP has nothing defined in this screen.  So press New Entries, and let’s make one.


Now, this will look a lot like the standard print screen, so that keeps it easy…  let me walk you through the basics.

User – pretty self explanatory 🙂

Shop Paper – this is the specific type of document you want to print.You can do a * here if you want everything to go to this printer.

OutputDevice – this is your SAP defined printer.

Then it’s all the standard items for printing like cover page, no of copies etc…

Press Save, and you’ve defined it.  Now for this user, this shop floor paper will automatically go to this printer.

If you’re interested in great tips and tricks on SAP service management, variant configuration or production planning, check out my blog at: There is also a link to some SAP Easy Buttons =)

Thanks for reading,

Mike CTO – JaveLLin Solutions, LLC

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