Through close collaboration with customers in interviews, usability studies, and online collaboration activities, SAP has defined and designed a new SAP Support Portal focused on your needs. Phase 1 of the next generation SAP Support Portal has now launched (read the announcement in SCN) and you can access it at http://support.sap.com/. See also the tutorial and “getting started” information on the home page.
SAP Enterprise Support Academy is among the first programs to leverage the simplified, clean, customers-centric, and easy-to-use interface.
Here are some of the highlights you can expect in this phase 1 delivery:
- More intuitive navigation
- Better search results
- Unique URL for every page making bookmarking easier
- No logon required for most pages (S-user required for catalogue and consumption of offerings)
- Find SAP Enterprise Support Academy on Google
Due to the switch to the new SAP Support Portal, the SAP Enterprise Support Academy URL has changed.
Our new home is support.sap.com/esacademy. Thank you for changing your bookmarks.
Start utilizing the new SAP Support Portal today and stay tuned for additional updates planned for 2014!