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SAP has a long successful history in delivering solutions for technicians and maintenance workers to manage their work orders and time. These workers conduct physical labour and require the use of their hands to perform routine jobs. Mobile technology, such as mobile 1.0 apps, have been leveraged by these professionals to streamline processes however there are new technologies like wearables and specifically smart glasses that can integrated with enhanced mobile 1.0 deployments and free up hands to complete work more efficiently and effectively.

Sounds great, but let’s look at a real example.

We were able to get a demo of this exact scenario. Arno Mielke, Director of Mobile Solutions and Innovations, SAP provides an overview of a concept application for integration of SAP 3D Visual Enterprise Viewer into SAP Work Manager. The demo shows how maintenance and service technicians can enhance their performance with remote control, gesture control, augmented reality and wearables like smart watches (e.g. Samsung Gear) or glasses (e.g. Google or Vuzix).

But there’s more (as always).

Manuel Saez, Director of SAP Mobile Innovation Centre teamed up with Olivier Mercier, Senior Developer for SAP Mobile Innovation Centre to dive deeper into the AR and Multimodal demo given by Arno. They give the specific behind the project, such as AR technology from Metaio, and SAP Software such SAP 3D Visual Enterprise Viewer and talk about how this technology can be applied to any user, not just technicians and maintenance workers.

This is a seriously cool demo and video interview that I highly recommend that you watch if you are considering how to leverage AR and multimodal interaction in any project.

Enjoy!

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