Solution Manager Update – Expert Guided Implementations

As businesses continue to look for ways of doing more with less it is worth recapping on the value SAP provides in the form of Expert Guided Implementations (EGI’s). These can be a cost effective way of adding value to your business by reducing costs and improving IT service delivery 

What are Expert Guided Implementations?

These are courses run by the SAP Enterprise Support Academy that are delivered remotely over 2 to 5 days. They involve a 1-2 hour web session each morning run by an SAP expert going through step by step configuration documented in the training guide. The participants then spend 2-3 hours following the guide to complete the configuration in their own environment with support from the SAP expert. The outcome is an implemented scenario in your environment. This approach has the following benefits:

• Direct configuration of your SAP Solution Manager
• Implemented scenarios that are ready for use after delivery
• Unique combination of remote training and expertise on demand
• Cost-effective, step-by-step and short-term training, from experts for experts without any travel expense

Before scheduling an EGI make sure the technical prerequisites (Patch levels, notes etc) have been completed to avoid any issues during course.

Solution Manager News

• Feature Pack Two has been live since December 2013
• Best Practices Document Management in SAP Solution Manager
• Overview of SAP’s Business Process Management offerings
• Urgent Change Request in Quality Gate Management in SP10

Free EGI’s – North America Schedule for April 2014:

• Online schedule for Expert Guided Implementation sessions

Select all delivery methods and use the “Region” search filter to refine the search results.

Tool & Process Setup on SAP Solution Manager 7.1

• Tool & Process Setup: Basic Configuration of SAP Solution Manager 7.1 – 7^th to 11^th Apr
• Tool & Process Setup: Change Control Management I: CTS+ – 22^nd to 24^th Apr
• Tool & Process Setup: Custom Code Quality and Clones – 14^th to 16^th Apr
• Tool & Process Setup: Incident, Problem and Request Management (ITSM) – 28^th April to 2^nd May
• Business Intelligence Monitoring & Troubleshooting – 7^th to 9^th Apr

Guided Self Service Execution (Also run as an EGI on below dates):

• Data Consistency Management (DCM) – 28^th April to 2^nd May
• SAP HANA (3 of 6) – Advanced Database Monitoring – 1^st to 4^th Apr
• SAP HANA (4 of 6) – Make your Custom Code Ready – 28^th to 30^th Apr
• SAP Mobile (2 of 5): SAP Fiori – 28^th April to 2^nd May
• SAP Mobile (5 of 5): System Operations – 7^th to 10^th Apr
• SQL Statement Tuning (SQL) – 28^th April to 2^nd May
• Transport Execution Analysis (TEA and TEAP) – 8^th to 10^th Apr

Support in General:

• The SAP Support Portal Demo – 15^th Apr

Meet the Expert:

• End-User Experience Monitoring with SAP Solution Manager 7.1 (Customer Panel) – 7^th April
• End-to-End Tracing & Client Devices on SAP Mobile Platform 2.3 – 3^rd April
• Introducing the New SAP Support Portal – 8^th of April
• Market Category – Database and Technology: SAP HANA Backup & Recovery – 1^st of April
• What a Customer COE Should Know About Support of Analytics Solutions from SAP with Focus on SAP Business Intelligence – 8^th Apr

Schedule for May 2014:

Tool & Process Setup on SAP Solution Manager 7.1

• Tool & Process Setup: Custom Development Management Cockpit – 12^th to 15^th May
• Tool & Process Setup: Roles and Authorization Concept –  5^th to 9^th May
• Tool & Process Setup: SAP Solution Manager 7.1 Roadmap – 7^th to 8^th, 14^th to 15^th and 26^th to 27^th May
• Tool & Process Setup: Solution Documentation I: Basic, Initial Upload, Verification – 20^th to 23^rd May
• Tool & Process Setup: System Monitoring & Reporting – 19^th to 22^nd May
• Tool & Process Setup: Technical Upgrade of SAP Solution Manager to 7.1 – 12^th to 16^th May
• Tool & Process Setup: Change Control Management III: Change Request Mgmt – 12^th to 16^th May
• Job Scheduling Management – 12^th to 16^th May

Guided Self Service Execution (Also run as an EGI on below dates):

• Data Volume Management (DVM) – 26^th to 30^th May
• SAP HANA (5 of 6) – Data Modelling – 12^th to 16^th May
• SAP HANA (6 of 6) – Profitability Analysis – 26^th to 30^th May
• SAP Mobile (3 of 5): Enterprise Mobility Management – 12^th to 15^th May
• SAP Mobile (4 of 5): App Development – 26^th to 29^th May