As businesses continue to look for ways of doing more with less it is worth recapping on the value SAP provides in the form of Expert Guided Implementations (EGI’s). These can be a cost effective way of adding value to your business by reducing costs and improving IT service delivery 

What are Expert Guided Implementations?

These are courses run by the SAP Enterprise Support Academy that are delivered remotely over 2 to 5 days. They involve a 1-2 hour web session each morning run by an SAP expert going through step by step configuration documented in the training guide. The participants then spend 2-3 hours following the guide to complete the configuration in their own environment with support from the SAP expert. The outcome is an implemented scenario in your environment. This approach has the following benefits:

  • Direct configuration of your SAP Solution Manager
  • Implemented scenarios that are ready for use after delivery
  • Unique combination of remote training and expertise on demand
  • Cost-effective, step-by-step and short-term training, from experts for experts without any travel expense

Before scheduling an EGI make sure the technical prerequisites (Patch levels, notes etc) have been completed to avoid any issues during course.

Solution Manager News

Free EGI’s North America Schedule for April 2014:

Select all delivery methods and use the “Region” search filter to refine the search results.

Tool & Process Setup on SAP Solution Manager 7.1

Guided Self Service Execution (Also run as an EGI on below dates):

Support in General:

Meet the Expert:

Schedule for May 2014:

Tool & Process Setup on SAP Solution Manager 7.1

Guided Self Service Execution (Also run as an EGI on below dates):

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2 Comments

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  1. Gerd Stumm

    Hi James,

    Thanks for featuring our Expert Guided Implementations (EGIs). Great to see that you find them helpful.

    The complete offering of SAP Enterprise Support Academy with hundreds of assets, sessions, and services can now be found in the new SAP Support Portal at support.sap.com/escademy.

    SAP Enterprise Support Academy is an exclusive offering for SAP Enterprise Support customers.For more information and the EGI entitlement, see support.sap.com/escademy.

    Best regards,

    Gerd

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  2. Julian Fajardo

    I’ve experienced almost four times in different topics EGI and I think is not just about lowering cost, but also having complete support and the opportunity to learn from the best consultants around the world. . Every implementation with EGI really has been succesful and helped me to Improve  profesionally. everybody should get a little close up on EGI, I’m sure will never regret it!  

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