Integration of Third Party Scheduler (e.g. Control-M) with SAP PI/PO – Handling PI/PO intermediate message status in real time

In several productive scenarios, batch jobs are scheduled and tracked by third party schedulers. A scheduler is responsible for seamless and optimized scheduling and processing of jobs. Control-M (BMC) is one such scheduler that exists in various landscapes to schedule the jobs in PI/PO as well as ECC. The efficiency and throughput of Control-M (or any third party scheduler software) highly depends on the way it is integrated with components like SAP PI/PO, ECC etc. Also, in case of high volume scenarios, unforeseen event like PI/PO messages getting stuck in adapter engine (To be delivered -TBDL/Delivering -DLNG etc) do take place. This kind of situation affects the batch jobs execution (and completion) adversely. It might result into partial execution of PO/ECC jobs and then a lot of reprocessing effort is required both in PI/PO and ECC. The motive behind writing this blog is to consider such undesirable scenarios during third party scheduler (Control-M) integration with PI/PO and ECC.

Premises

1. Integration of Control-M with SAP PI/PO

2. Integration around File based scenarios (File to any-adapter)

Related Content on SCN

There is another valuable blog written by Deepak Shah which provides a file generation based approach of integration.

Integrating Scheduler Software with SAP PI

Why this blog then?

1. The approach used in this blog can open another avenue for people who are looking for a different integration pattern esp. in very high volume scenarios. This solution uses real time message status handling based on PI/PO database.
2. This solution is very helpful in File-to-IDoc scenarios where multiple IDocs are created from one file and the message volume is huge. By huge volumes, I mean the following:

    3. This solution provides mechanism to accommodate sender-side actions once messages are found stuck in intermediate statuses like

        ‘To Be Delivered (TBDL)’, ‘Delivering (DLNG) and ‘Waiting (WAIT)’.

System Details

SAP PO 7.31 Single Stack

(It should work on Dual Stack and other PI/PO versions given the PO Table fields for table BC_MSG remain same. Otherwise, minor adjustment might be required based on different PI/PO versions)

Prerequisites

SAP PO JDBC Driver should be deployed to establish JDBC Connection.

(Please note: JDBC connection to PO database will only involve SELECT query and no CRUD operations will be performed on the DB in any case, whatsoever. Any modification (CRUD) within SAP standard DB is a straight No-Go and is not advised in any case. )

Business Scenario:

Let’s say, a business requires automatic execution of jobs based on interdependence and success of related jobs. Control-M will have to execute both PI/PO and ECC Jobs to fulfill this requirement. By PI/PO Jobs, I mean starting and stopping of channels for various interfaces which in turn will pick the files from configured directories for processing. Subsequently, it has to start other ECC jobs based on successful completion of predecessor/related jobs. ECC Jobs can be batch jobs that are scheduled for batch processing.

Here, the dependency of jobs is crucial because certain jobs cannot be started unless predecessor jobs are successfully completed. The reason behind this is, predecessor jobs might be creating the input for successor jobs. If a job fails, then related jobs can be postponed based on business rules to make end-to-end execution successful.

High volume scenarios make it even important to have a perfect triggering of interdependent jobs in order to successfully complete end-to-end business processes.

Process Flow:

       A typical scenario (File to IDoc – Multi mapping) will include the following process chain:

         Visible Disadvantages in above case:

By ‘Partial Completion’, I am referring to scenarios where messages get stuck in Adapter Engine in To Be Delivered (TBDL), Delivering (DLNG), Waiting (WAIT) statuses. These situation are encountered due to several reasons e.g. Resource Failure, Receiver Bottleneck, System Crashes etc.

These intermediate messages are not captured by alerts because of their non-final status.

So, if the PO job does not return any error back to Control-M, then Control-M will trigger the ECC jobs and it will lead to partial execution in ECC because of partial delivery of messages (i.e. IDocs in File-to-IDoc scenarios) to ECC.

   b. Control-M job scheduling with another SOAP or HTTP_AAE call: (Solution Integrated)

       A typical scenario (File to IDoc – Multi mapping) along with the message status based solution will typically follow the below process chain:

1. Control-M starts PO Job (ZPO_JOB1). This basically starts the sender channel.
2. Files get picked up from source folders and processing gets completed in PI/PO. IDocs get delivered to ECC.
3. Control-M triggers a synchronous SOAP or HTTP call (whichever it is capable of) with a defined Interface ID and some other details viz. Sender/Receiver Business Components, Service Interfaces (outbound and inbound), Interface Start Time, ICO Scenario ID (This is a unique identifier for an ICO and is totally capable of identifying and end-to-end interface execution. This can be integrated as a self-sufficient field and all other details can be avoided) etc.

             Internal Processing:

• Control-M triggers SOAP/HTTP  call.
• Input data is read by PO and a synchronous JDBC call is triggered on PO database on table BC_MSG.
• The conditional mapping maps request data to a JDBC request structure TO get overall message count in TBDL/DLNG/WAIT/HOLD statuses.
•   It can even be tweaked to fire 5-6 JDBC calls (Only SELECT for different statuses, if required)
• JDBC response is appropriately mapped back to SOAP/HTTP response.

   4. Control-M starts related ECC job (ZECC_JOB1) based on the SOAP/HTTP response to identify the extent of interface completion (if required, in terms of percentage) and, it stops the PO Job (ZPO_JOB1) which basically stops the sender channel.

Build

This solution can be realized using two integration patterns, depending on Control-M (or any other third party) capability of firing the request:

1. SOAP to JDBC – Synchronous (Preferred)
2. HTTP_AAE to JDBC – Synchronous

A typical development procedure will include creation of the following:

• ESR: DT/MT/SI/MM/OM
• ID: Business Components, SCC, RCC, ICO, CS

(Details are not provided as the solution can be customized according to the requirement. The approach is something that is highlighted in the blog while the regular object build is not explained owing to its custom nature and varying requirements. Any help in designing will be entertained, if required.)

Testing

Once implemented, it can be tested with Control-M (or third party) integration. Alternatively, it can be tested from SOAP UI to verify the results.

The image below captures execution results in details (status wise). When fired, it will reflect the real time status of messages falling under respective status. The response statuses can be configured in message mapping based on the requirement.

Major advantages of the message status based approach

1. It can save a lot of reprocessing (effort as well as time) and post-processing adjustments/reversal in case there is a failure/bottleneck in PO system.
2. It can improve the performance of Control-M in terms of Jobs Execution. This solution can be leveraged to execute jobs independent of hard-coded wait time. After Control-M fires a status seeking request and the response contains no error (i.e. error count = 0), then subsequent related jobs can be triggered immediately. This can dramatically decrease fixed-time dependency as well as execution timing of batch job sets.
3. It can provide a mechanism to quickly troubleshoot interfaces in production support and during maintenance activities.
4. It can help in identifying PO system bottlenecks. If there are a lot of messages in TBDL/DLNG/WAIT/HOLD/FAIL, a quick system health checkup can be done and remedial steps can be taken. It will subsequently prevent automatic PO system restarts; heap dumps due to out of memory (OOM) issues in very high load scenarios.
5. It can avoid message blacklisting which happens in case of a system restart during message delivery.

Conclusion

This solution provides one way of effective PO/ECC job integration and execution. Reprocessing and Post-processing adjustments/reversal are always tedious in case a link is found broken in batch jobs execution chain. It can be extrapolated that there are numerous possibilities from this point forward for the third party scheduler (e.g. Control-M) to take actions on such undesirable impediments. Based on the message status response, email alerts can be triggered and appropriate remedial steps can be taken.

Last but not the least; this was one way of integrating Control-M with PO/ECC jobs. There can be more ways to achieve it as well. Readers are requested to share different ways, if encountered, and their viewpoints around this approach.