It seems very close, you use extended notifications with http links to user decisions, those links activate web services which do not require SAP GUI and you can see your e-mails from your mobile devices. So close, but not there.
In more and more organization there is a demand to approve workitems from mobile devices; this usually starts with the CEO and a few other high ranking personal of the company. CFO's want to impress the CEO and they too usually see that this is a very close possibility. However smaller organizations want simple solutions for this.
Well, there are some options:
The most common way I have seen to bypass part of the SSO problem is using the SAP portal, since it has a SSO with the ECC and with the active directory, which the BSP of the extended notification doesn't.
To be more specific, I think there is a way to enable SSO for SAP web services but in all the organizations I asked for a way to solve this problem the portal solution was selected. If anyone has implemented an SSO for the workflow web services I would love to hear about it.
Another advantage for using SAP portal is that you can add the option to add remarks since you are create a new iview anyway (I haven't found a way to create a link to a specific workitem in the UWL, again if anyone has, do share).
Whatever solution you think might be good for your organization, all of them should be checked with the organization internet security team, I received very different responses from different security specialists, one of them didn't want to allow any access to the SAP ECC servers and another pushed for the reverse proxy solution with is the least secure to the best of my understanding.
Also, I do think that SAP Fiori and SMP (SAP Mobile Platform) are going the right way (see for example Which #Workflow Inbox When? Pros and cons for SAP Business Workflow and SAP NetWeaver #BPM ) are a great solution to this problem and will be implemented more and more as time goes by. For now installing a SAP NetWeaver gateway server and a SMP server, I my opinion, seem to be a bit too much for smaller organizations if their only demand is workflow approval.
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