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Author's profile photo Gerd Stumm

New Meet-the-Expert Sessions that Customer COEs Shouldn’t Miss

Here’s a series of new and interesting Customer Center of Expertise (Customer COE) Meet-the-expert sessions, powered by SAP Enterprise Support Academy. The Customer COE Meet-the-expert portfolio is based on feedback from customers and user groups and aims to support Customer COEs in fulfilling their tasks and responsibilities. Register now for these recommended Customer COE sessions:

  1. Introduction to the new Customer COE Message Report
    Learn more about the new Customer COE Message Quality Report, the major changes and the transitional period.
    Scheduled sessions: 11-March 2014 at (CET) 4:30pm – 5:30pm (English) and 12-March 2014 (CET) 9am (German)
    > Register here <
  2. Innovate & Influence SAP Development
    Lean how to find and use SAP Innovations easier and get in touch with Influence SAP Development – SAP´s major programs (Customer Connection (CC) & Engagement (CEI) and current CEI projects. Use Q&A session to get answers to your questions.
    Scheduled sessions: 19-March 2014 at (CET) 9am – 10am and 4:30pm – 5:30pm (English) and 20-March 2014 (CET) 9am (German)
    > Register here <
  3. What a Customer COE should know about the Product Availability Matrix 2.0
    Join the introduction to the SAP Product Availability Matrix 2.0 and learn how to navigate, sort and search. Besides a demo there will be time for practical examples and Q&A session to answer your questions.
    Scheduled sessions: 25-March 2014 at (CET) 9am – 10am and 4:30pm – 5:30pm (English) and 26-March 2014 (CET) 9am (German)
    > Register here <
  4. What a Customer COE should know about Support of Analytics Solutions from SAP with Focus on SAP Business Intelligence
    Gain an overview about SAP’s support infrastructure for SAP Business Objects and how to take advantage of SAP support tools and service offerings.
    Scheduled sessions: 08-April 2014 at (CET) 9am – 10am and 4:30pm – 5:30pm (English) and 09-April 2014 (CET) 9am (German)
    > Register here <

All session will be recorded and recordings will be made available in the Customer COE Portal.

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