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Author's profile photo Mark Childress

SAPterm.com: One year later

The public version of the SAP terminology database is celebrating its first anniversary!

One year ago SAP Language Services (SLS) released SAPterm.com, a milestone in the company’s terminology delivery strategy. Since then tens of thousands of customers, implementation partners, translation agencies, and individual users have used SAPterm.com for fast and easy access to the public version of SAP’s incomparable collection of technical terminology.

Over 28,000 unique visitors from 135 countries and territories have searched for terminology on SAPterm.com over the past twelve months. To put those numbers into perspective, it means more than four times the number of purchasers of the SAPterm CD, and nearly three times the number of countries it was ever shipped to, during its twelve-year lifetime. In addition, since SAPterm.com became publicly available not a single external customer or partner has required a separate download of terminology files for an implementation project, resulting in vast administrative savings for SLS.

Automated updates ensure terminology and definitions appear in up to 43 languages with only a week’s delay after entries are validated and released in the central SAPterm database. The interface, based on SAP’s Web Dynpro technology, continues to ensure a standardized SAP look-and-feel as well as top-flight security and web design elements.

The SAP Terminology Community came online around the same time, providing a platform for the Terminology@SAP team to interact with customers, partners, and others interested in terminology management issues at SAP and elsewhere. Postings on the Community are usually called up several hundred times, sometimes several thousand times – a recent article received over 9,000 views.

SAPterm.com has received favorable notices from respected bloggers and columnists in the technical writing and translation fields, including the journal of “tekom”, the German association of technical writers, and the print/online magazine MultiLingual.

The SAPterm.com team is not resting on its laurels. The migration of SAPterm to the SAP HANA platform and the pending redesign of the interface in HTML5 will bring the power of in-memory databases and cross-platform interactivity to SAPterm.com users as well.

The story of SAPterm.com is not over – it’s only beginning!

Greetings from ***  Mark  ***

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      Author's profile photo Former Member
      Former Member

      Hi Mark,

      Good Day!

      SAP SCN Hats off !

      I am happy to hear and its really amazing, Over 28,000 unique visitors from 135 countries and territories have searched for terminology on SAPterm.com over the past twelve months. Thanks. 🙂

      Regards,

      Hari Suseelan

      Author's profile photo Former Member
      Former Member

      Hi, quick question, I try to open sapterm.com, however I get the message, that it is not available? Is is a temporary issue or has it been shut down completely?

      Thx,

      markus

      Author's profile photo Hanne Smaadahl
      Hanne Smaadahl

      Hi Markus,

      This is a temporary problem. We are investigating. Thank you for your patience.

      Kind regards,

      Hanne

      Author's profile photo Hanne Smaadahl
      Hanne Smaadahl

      Hi Markus,

      The problem should be fixed now. Please try again.

      kind regards,

      Hanne

      Author's profile photo Former Member
      Former Member

      Hi Hanne,

      the web page is back and working, however if I use the link "Look up SAP terminology" the application for SAP term seems not to start, the middle of the screen is all white. Tried with different browsers and also let my colleagues check, sadly no success 😕

      Any idea?

      Thanks for your help!

      -markus

      Author's profile photo Philippe Bouvard
      Philippe Bouvard

      Hello Markus,

      Does the reported issue still persist?

      Best,

      Philippe

      Author's profile photo Former Member
      Former Member

      Hi Philippe,

      seems to work right now. Thanks for all your work and support!

      Best,

      markus

      Author's profile photo Philippe Bouvard
      Philippe Bouvard

      Hello Markus,

      Thanks for your quick feedback. Please do continue to let us know whenever you experience similar issues.

      Best,

      Philippe

      Author's profile photo Former Member
      Former Member

      Hi, seems like there is the same issue again 🙁 Let me know if oyu require more info.

      Best,

      markus

      Author's profile photo Philippe Bouvard
      Philippe Bouvard

      Hello Markus,

      Sorry for this, will have a look and go back to you.

      Best,

      Philippe

      Author's profile photo Philippe Bouvard
      Philippe Bouvard

      Hello Markus,

      Is it still the same issue where the SAPterm application does not start?

      I have just tried out on my mobile phone and it works fine.

      Could you please possibly send me a screenshot? It would definitely help.

      Best,

      Philippe

      Author's profile photo Former Member
      Former Member

      Hi, it´s the same issue again yeah.

      Pleaes find the screenshots attached (one from chrome, one from IE).

      Thanks for your help.

      Best,

      Markuschrome.JPG

      Author's profile photo Former Member
      Former Member

      And here IEIE.JPG

      Author's profile photo Philippe Bouvard
      Philippe Bouvard

      Hello Markus,

      Could you please get in touch with me offline? I would like to test with you.

      My e-mail address is philippe.bouvard@sap.com or using Lync.

      Best,

      Philippe

      Author's profile photo Former Member
      Former Member

      Hi Philippe,

      thanks for your help. Problem was on my side. Thanks for the fantastic support! 🙂

      Author's profile photo Philippe Bouvard
      Philippe Bouvard

      Hello Markus,

      You are welcome. Would you please let me know what the root cause was? The info may be helpful to solve further incidents being reported to us.

      Best,

      Philippe

      Author's profile photo Frank Ungewiß
      Frank Ungewiß

      Hello,

      sapterm.com seems to be unavailable today, either with my Office PC as on my Smartphone. Is this only a  temporary issue?

      regards

      Frank

      Author's profile photo Philippe Bouvard
      Philippe Bouvard

      Hello Frank,

      Thanks for reporting the issue to us.

      Could you please let us know since when the URL is not reachable?

      We are working on this.

      Best,

      Philippe

      Author's profile photo Frank Ungewiß
      Frank Ungewiß

      Hello Philippe,

      It is up and running again, thank you.
      No Idea, since when it was unavailable, it was my first attempt to access sterm online.

      Best regards

      Frank

      Author's profile photo Philippe Bouvard
      Philippe Bouvard

      Hello Frank,

      Thanks for your feedback.

      We could find the root cause: there was a mandatory maintenance action last weekend which led to stability issues, this was solved yesterday and the URL has now been put under greater scrutiny.

      Best,

      Philippe