As a proactive effort by SAP support to our Agentry mobile developers and users, we would like to announce a fix against the Agentry signature capture control wherein the Windows client is truncating the signature when it is submitting the signature to the back-end (In SAP, IBM or others).
If you are one of these developers, customers or users who uses signature capture control for Windows in your Agentry mobile application this message is for you.
Do you see the following when you transmit the signature in the back-end? This issue may be intermittent as different strokes of signature may or may not be successful during capture but happens in a Windows Agentry client (Win32).
Details: The symptoms, cause and resolution is documented in our SAP KBA note # 1981975 - Truncating signatures in the Agentry Client (You may need to access the document using your SAP login S number).
The Resolution:
Hope this information helps.
Regards,
Mark Pe
AGS Senior Product Support Engineer
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
38 | |
25 | |
17 | |
13 | |
7 | |
7 | |
7 | |
7 | |
6 | |
6 |