SAP Learning Hub FAQ
Note: This blog post contains outdated information. For current information related to SAP Learning Hub, please refer to the SAP Learning Hub Help Center. (August 2, 2019)
What is SAP Learning Hub?
SAP Learning Hub brings the power and convenience of the Cloud to SAP Learning. With the SAP Learning Hub, you’ll find all the SAP training you’ll need is in one place – whenever you need it. And you’ll have access to all of it at a remarkably low price. You’ll be able to take classes, complete exercises, read white papers and work with Online Knowledge Products – even interact directly with SAP subject matter experts and other learners in our exciting new on-line Learning Rooms.
You can purchase a subscription to the SAP Learning Hub on your own, or your organization can provide subscriptions for up to thousands of users. Either way, you’ll have immediate access to a complete library of the most up-to-date and effective SAP learning available – and all you’ll need to access it is the Internet and a supported device. There’s no easier or cost-effective way to learn SAP.
What are the benefits of a subscription to SAP Learning Hub?
When you’re an SAP Learning Hub subscriber, your SAP training opportunities are practically unlimited. Subscribers have complete access to literally thousands of learning opportunities, including e-learning courses, course handbooks, and delta training, and, of course, our new Learning Rooms (see below for full description), which give you the kind of subject matter expert interaction previously only available in the live classroom. A subscription to SAP Learning Hub also qualifies you to purchase SAP Live Access — additional hands-on practice on a live SAP training system to maximize your learning efficiency.
Will an SAP Learning Hub subscription help me prepare for SAP Certification?
Absolutely. You’ll have access to the official SAP Education curriculum: the same materials that have helped prepare thousands of SAP certified professionals. You’ll also have the benefit of learning directly from the moderator and other participants in the Learning Rooms.
What is SAP Learning Hub, discovery edition?
SAP Learning Hub, discovery edition is a totally free part of the Learning Hub that still provides valuable learning content. When you register for the Learning Hub, discovery edition, you’ll have full or partial access to more than 120 free online classes and be able to register for exclusive SAP Education webinars. You’ll also be able to interact with other learners through the SAP Community Network. The discovery edition is a great way to experience some of the benefits of the SAP Learning Hub before you subscribe.
If you are interested in exploring the value of SAP Learning Hub and becoming familiar with a variety of learning assets, you can register free of charge through the SAP Education Training and Certification shop. Once access is granted you will receive a welcome message with access link upon logging in with S-user assigned to https://training.sap.com. See also this related blog post: Getting access & accessing SAP Learning Hub #SAPEducation
How do I access the SAP Learning Hub, discovery edition?
Once you register (see above) you will receive a welcome message and an access link normally within 2 business days. Please note that you will need to log-in via the SAP Training & Certification shop to access SAP Learning Hub.
I’ve subscribed. How do I access my content?
Please refer to this SAP Learning Hub user guide for detailed access instructions.
You’ll receive an automated email within 2 business days once payment has been cleared providing an access link to the SAP Learning Hub. For Learning Hub access purchased via credit card or preferred card, you will receive the e-mail within 2 business days. For Learning Hub access purchased via purchase order, you will receive the email approximately 2 business days after receipt of the purchase order hard copy and completion of invoicing by SAP. Then to access the learning Hub simply login at training.sap.com and click on the Learning Hub link.
What is a Learning Room?
A Learning Room is SAP’s innovative method for bringing the advantages of a seasoned SAP instructor and classroom interactivity to an on-line class. Learning Rooms are special on-line sites dedicated to a particular class, curriculum or topic. A Learning Room moderator with expert knowledge will post the room’s objectives and guide participants through achieving them. Depending on the individual learning room, you’ll see assets such as exercises, videos, assignments and discussion questions.
Learners can participate to any degree they choose – there’s no need to do more than you feel necessary to optimize your own learning. And you can build relationships with the moderator and your fellow learners through the capabilities of SAP JAM – our easy-to-use social learning application. SAP Education schedules Learning Rooms for specific topics throughout the year. They exist for a clearly defined period of time – usually 6 to 12 weeks. Learning Rooms are open to all SAP Learning Hub subscribers without additional charge. And we are always open to suggestions for new Learning Rooms from our subscribers. Further information can be found here.
How do I sign up for a Learning Room?
On your SAP Learning Hub home page, you’ll see a box similar to the one in the image below:
Available learning rooms will appear as links. Click on the learning room you are interested in. It will take you to a screen that will allow you to add the room to your Learning Plan.
Can I purchase individual Learning Rooms?
No. SAP Learning Rooms cannot be purchased individually from the shop. They are part of an SAP Learning Hub subscription. Learners can register for scheduled Online Learning Rooms inside the SAP Learning Hub as part of their SAP Learning Hub subscription.
What is the SAP Live Access environment?
SAP Live Access gives you on-demand, live access to training systems from SAP Education for hands-on learning. This environment is only available to SAP Learning Hub subscribers. You can purchase 20, 40, or 60 hours of access to selected SAP training systems and complete the exercises described in our course handbooks . Because of the administrative costs of running the live systems, there is an extra charge for the SAP Live Access environment.
To find out what systems are currently available for SAP Live Access, click on the SAP Live Access link on your SAP Learning Hub home page.
Can customers or partners provide their own branded versions of the SAP Learning Hub?
Yes. SAP Education realizes that customers and partners may have separate branding needs, so we make SAP Learning Hub available in three separate editions:
- SAP Learning Hub, enterprise edition, offers customers and partners a strictly private environment. They can brand and customize the site with their own logos and colors and restrict access to their employees.
- The SAP Learning Hub customer and partner edition presents the standard SAP branded environment, but still allows you to restrict access as necessary.
- The business user edition is focused on end-user related training for SAP solutions.
In all three editions, however, the functionality is complete and exactly the same. In the customer and partner editions of SAP Learning Hub, you receive access to an SAP branded version of the site. These editions are designed for professionals who implement and run SAP solutions for a customer or partner. End users of SAP solutions are encouraged to use the business user edition.
Does the SAP Learning Hub make use of Social Learning?
Yes. The SAP Learning Hub provides social learning through the discovery edition and through Learning Rooms (business user, customer/partner, and enterprise editions only). You can also access blogs posted by SAP Learning Room instructors by clicking on Instructor Blog Posts on your home page.
Does SAP Learning Hub provide end-user training?
The SAP Learning Hub business user edition provides full access to SAP Education’s Knowledge Acceleration content. SAP Knowledge Acceleration is provides job-specific training scenarios, activities, and support materials for end-user training. You can use them “out-of-the-box” or easily customize them for your own organization using SAP Workforce Performance Builder.
What does a subscription to SAP Learning Hub cost?
Full individual subscriptions to the SAP Learning Hub are only 2500€ for a 12-month subscription, the equivalent of approximately 3 days of classroom training. Organizational subscriptions are priced on a sliding scale based on the maximum number of users. Please check the SAP Training and Certification Shop for complete pricing details for your region.
Does SAP Learning Hub Work on Mobile Devices?
At the current time, the SAP Learning Hub is not fully supported on mobile devices. Please watch for announcements on this topic.
What are the technical requirements for using SAP Learning Hub?
To learn about the system requirements for SAP Learning Hub, visit https://training.sap.com/v2/_/sapapp/pdf/e-learning-technical-requirements.pdf
How do I find out if my computer system meets the technical requirements for SAP Learning Hub?
From your SAP Learning Hub home page, click on the Check System link in the upper right hand corner of your screen.
How can I find classes or other content that meets my needs?
From the SAP Learning Hub home page, find the Find Courses data entry box:
Fill in the topic you wish to study and press the GO button.
How do I add a course to my learning plan?
After you have searched for a course, you can click on the Add to Learning Plan link, as in the image below.
How do I start a class using SAP Learning Hub?
After you have search for a class, you can start it immediately by clicking on the Start Course link, as in the image above. You can start a course you have added to your Learning Plan by clicking the Start Course button.
What is the difference between SAP Learning Hub and openSAP?
The openSAP offering is focused on a smaller scope of select innovation areas, such as SAP HANA and Mobility. The intent of openSAP is to provide a baseline knowledge to a very broad audience who might not necessarily all be SAP users; they might also include people in the ecosystem who will be future members or future learners of SAP. SAP Learning Hub’s objective is to produce people who are skilled in the implementation, operation, and use of SAP systems.
See these two blog posts explaining the difference between SAP HANA and Mobility courses available via SAP Education and openSAP:
- New SAP HANA Online Course from openSAP Complements SAP Education Offerings
- openSAP Mobility Course – Introduction to Mobile Solution Development for the Enterprise
How does SAP Education plan to use SAP Learning Hub to reach the student population representing the future SAP workforce?
In a pre-SAPPHIRE NOW 2014 corporate newsbyte, SAP Education and SAP University Alliances jointly announced SAP Learning Hub, student edition. The new student edition of SAP Learning Hub offers a comprehensive library of electronic content that universities can provide to students for self-study covering close to 150 SAP solutions. You can get more details in the following posts:
- SAP Brings Cloud-Based Learning to University Students
- SAP Learning Hub, student edition: Frequently Asked Questions
How can I get more information?
Speak with your SAP Education Enablement Executive, or visit us on the web at the SAP Training and Certification Shop. Please make sure to also check the Help Center on trainig.sap.com for other FAQ and support. Happy learning!