Success Story: Paul Vahle GmbH Reduces Delivery Times with Process Observer
Paul Vahle GmbH & Co KG (The VAHLE Group) is a mid-sized company based in Kamen, Germany that has specialized in mobile power and data transmission since 1912.
They are active in 52 countries and have 13 subsidiaries worldwide. VAHLE develops, manufactures, and installs customized power and data transmission systems for various material handling applications.
VAHLE implemented the Business Suite Foundation component Process Observer together with SAP consulting partner Cubeserv in order to identify bottlenecks and streamline their order-to-cash process run on SAP ERP. The overall deployment time of the Process Observer component took only 10 days. The monitoring setup, on top of Process Observer, allowed them to identify gaps in material planning and in stocking processes that were slowing down product delivery. Appropriate training of business users and constant evaluation now enables them to deliver faster and make their customers happier.
The complete success story is published at: http://www.sap.com/bin/sapcom/en_us/downloadasset.2014-01-jan-07-17.vahle-accelerating-the-order-to-cash-cycle-and-improving-customer-satisfaction-with-sap-erp-and-process-observer-pdf.html
You can find more details about their installation in the presentation Daniel Scheel from VAHLE gave at the DSAG Annual Conference in 2013 (document in German, restricted area, DSAG members only): https://www.dsag.de/dsaghome/veranstaltungen/download.html?dsag%5Bdoc%5D=22243&dsag%5Bvalidate%5D=fd644c59&cHash=5577acde48