Let me point out two new articles we recently published. While the first article shows how to use SAP NetWeaver Decision Service Management for enhancing a specific business scenario, the second article provides an example for integrating HANA with SAP NetWeaver Decision Service Management.

Next Generation Collections Management with SAP NetWeaver Decision Service Management

SAP Collections Management permits customer-specific dunning processes with segment-specific collection strategies. For adapting collection strategies to changing market situations, legal requirements, and policies it is essential to empower business domain experts to apply changes easily and with no IT expertise. SAP Collections Management uses SAP NetWeaver Decision Service Management to define rules for determining the next collection step for a business partner in a specific situation.

Integrating HANA with SAP NetWeaver Decision Service Management

In article Dynamic Database View Capability of SAP NetWeaver Decision Service Management we explain how to integrate SAP NetWeaver Decision Service Management with HANA databases. While the article is more of a technical introduction, this paper offers a realistic business scenario using Dynamic Database View in different ways. We will consider an airline promotion and loyalty program to evaluate special offers for customers who are close to an upgrade of their loyalty status.

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  1. An Persoons

    Hi Wolfgang,

    With great interest I read your document “Next Generation Collections Management with SAP Net Weaver Decision Service Management”

    As stated by William Eastman, it is a ‘key piece’ for Collections Management using FI-CA only.

    I have two questions though for which I would like to have your advice.

    1. Are there any references in the market using already FI-CA Dunning by Collection Strategy with SAP NW DSM

    2. Currently we use FICA-X in combination with Classic Credit Management (- custom programming) and thus not with FSCM Credit Management.

    Can SAP NW DSM access master data & customizing from both FICA & Classic Credit Management  applications to build the derivation rules for the Collection Strategy.  Example given the Classic Credit Customer Risk Category & exposure information.

    In the document is stated that the master data in the DSM system is not referring to the local backend but a connection is made from the managed system to the DSM whereby the imported application is assigned to the managed system.  Using Classic Credit Management (whereby the Credit Customer nr equals the FICA Business Partner) would we be able to perform credit management master data replication by changing the assignment of the application to the managed system?

    THanks in advance

    Best regards

    An

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    1. Wolfgang Schaper Post author

      Hello An,

      on question 1: there are no reference customers so far using FI-CA with DSM. So I cannot reveal any customer names. Sorry for that.

      on question 2: in general you can access any backend data, no matter which application usually makes use of that data.

      DSM won’t help you to replicate any data from one system to another one. This assignment to a managed system basically is about segregating designtime and runtime. So you can have a central designtime system (DSM system) and remote managed systems, where decision services are being processed in the managed systems. The data is not coming to the decision service, but the decision service is coming to the data.

      BTW, I changed my area of responsibility recently. So I am no longer working on DSM.

      Best regards,

      Wolfgang

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    2. Carsten Ziegler

      You can access master data (and configuration etc) in the Managed System from the DSM. So a replication just for purpose of usage in rules is not required.

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