Let me point out two new articles we recently published. While the first article shows how to use SAP NetWeaver Decision Service Management for enhancing a specific business scenario, the second article provides an example for integrating HANA with SAP NetWeaver Decision Service Management.
SAP Collections Management permits customer-specific dunning processes with segment-specific collection strategies. For adapting collection strategies to changing market situations, legal requirements, and policies it is essential to empower business domain experts to apply changes easily and with no IT expertise. SAP Collections Management uses SAP NetWeaver Decision Service Management to define rules for determining the next collection step for a business partner in a specific situation.
In article Dynamic Database View Capability of SAP NetWeaver Decision Service Management we explain how to integrate SAP NetWeaver Decision Service Management with HANA databases. While the article is more of a technical introduction, this paper offers a realistic business scenario using Dynamic Database View in different ways. We will consider an airline promotion and loyalty program to evaluate special offers for customers who are close to an upgrade of their loyalty status.