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Hi Friends,

I was going through a document which overviews New Enhancements with SAP Solution Manager 7.1 SP10 for ITSM, While compared to SP05 there is much more; which has come.

So far, I am under impression that while reccomending a SAP product (New Installation or upgrade) to customer an ideal situation is reccomend a product with SP Level (n-1) e.g. If fresh SolMan 7.1 needed; install SolMan 7.1 SP09 (If SP10 is latest available i.e. to keep up with n-1). Similarly for upgrade if having 7.0 ehp1, upgrade it to SolMan 7.1 SP09 (If SP10 is latest available i.e. to keep up with n-1).

However I felt strongly not for all other SAP Products but for SAP Solution Manager when compared 7.1 SP05 (even SP08) to SP10 this will not work. When it comes to reccomending SolMan 7.1, SP10 directly needed to be reccomended. Below example is one reason encouraging enough the thought process which i have while writing how n-1 is not making sense.

In Change Request Management :

SolMan 7.1 SP10 introduces Enhanced Approval Management & Substitution Feature (and many other things as well) e.g. There will be additional security and authorizations check when an approver is doing approvals, in short only authorized approvers will be able to approve changes, not anyone else.

SolMan 7.1 SP10 Feature.png

Now, This is not available in SolMan 7.1 SP05 (By roles and authorizations can be controlled however remains manual task to be done) as the standard delivery as like SP10 mentioned above, Also I did not come across any other documentation which suggests that it is available in Sp08 or SP09.

Thus in my opinion when comes to SolMan 7.1 instead thinking of (n-1) reccomending a latest available SP level for available release is rather appropriate, as customer is not going to miss out an functional enhancement.

Please comment if you think differently or to put some light on the other side i.e. (n-1)

Thanks & Regards,

Rupesh

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