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Author's profile photo Sonal Jain

DSO Activation Failure – TIMES-CONVERTED Error

Hi All,

When you encounter the error : DSO Activation Failure With TIMES-CONVERTED, follow the below process.

DSO.PNG

Right click on DSO Activation faiure step and go to display message, drill down to see the below error message.

DSO.PNG

Copy the Characteristic Value – In this case “20140113200160”

Go to Process Monitor -> click on the PSA symbol (this takes you to source) ->Click on PSA.

Now go to the request which is red in Administrative target (green in PSA) and make it red manually as below:

DSO.PNG

Now delete the request in target.Now In PSA it will be as below:

DSO.PNG

Click on Monitor Infopackage and now here click on PSA symbol. Below screen appears. Click ok.

DSO.PNG

Now find the field Long time stamp.

DSO.PNG

Now take the error value – “20140113200160″ and split it as “20.140.113.200.160”

Now in the field –  find all the values that are “20.140.113.200.159″ and make it to 20.140.113.200.158 Or 20.140.113.200.157.Save the records.

Make the status of IP back to technical status.

Now Execute the DTP manually for the target and activate the request

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      9 Comments
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      Author's profile photo CH Raman
      CH Raman

      Thanks for your efforts and time.

      Its same way we edit the records at PSA for invalid chars.

      Bit confused at your last pic PSA Maintenance. When we have problem for 20140113200160, why we need to save 20140113200159/158/157.

      Thanks

      RK

      Author's profile photo Sonal Jain
      Sonal Jain
      Blog Post Author

      Hi Ramanjaneyulu,

      This is the error with Times Convertion, this occurs when the last digit goes to 60.
      As you know in time after 59 seconds its 00.. so we will not have 60 value.
      If in case there are records which gets this value during times conversion, the DSO activation fails.
      So we need to make it 59 to 58 so that next time it will be 59 and not 60 🙂 , hope you got it .

      Regards,

      Sonal

      Author's profile photo CH Raman
      CH Raman

      its good explanation.Please add the same info to you doc. it will be more useful.

      Author's profile photo Sonal Jain
      Sonal Jain
      Blog Post Author

      Sure, I will.
      Thank you !

      Author's profile photo Harish Allachervu
      Harish Allachervu

      Hi sonal good work but i've small doubt here because if you've few records in PSA we can apply this solution however if the records are more then i think it's not some thing practically work 😕 because we also come similar issue but we have fixed the issue with different approach 😐

      don't mind it's just my personnel opinion 😎

      @Ram,

      PFB for more details of the same issue which we have come across.

      Correct record:

      In the below time stamp value as we can see that the number after decimal is less than 50 (i.e. 49) which results in correct time stamp 22.09.2013  03:59:59.

      20,130,922,015,959.4979960 is getting round off to 22.09.2013 03:59:59 (this is correct for SID generation)

      Incorrect record:

      In the below time stamp value we can see that the number after decimal is greater than 50 (i.e.51) which results in incorrect time stamp 20130922015960 and cause activation failure.

      20,130,922,015,959.5167960 is getting round off to 20130922015960 (this is invalid for SID generation)

      this leads DSO activation failure in corresponding process chain.

      Regards,

      Harish

      Author's profile photo Wasem Hassan
      Wasem Hassan

      Hi sonal,

      Raman you are correct .Why need to save

      Regards

      Wasem

      Author's profile photo Wasem Hassan
      Wasem Hassan

      its realy too good one expalnation...keep it up 🙂

      Regards

      Wasem

      Author's profile photo Former Member
      Former Member

      Hi Sonal,

      Nice explanation.Thanks for posting it to enhance our knowledge. 🙂

      Regards,

      Lalit Peswani

      Author's profile photo Former Member
      Former Member

      Hello Sonal,

      Good to know the issue and the work around, we can take care at transformations level when dealing with long time stamp.

      Regards,

      LS