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H.D. Smith: Building for Scalability & Innovation…Mission Impossible?

Sometimes change occurs gradually. The days get a bit warmer; it’s light outside just a few minutes longer than just a week ago; a child grows. Almost imperceptible, the changes accumulates bit by bit until one day you realize just how far things have, in fact, changed.

Gradual change is not the only possibility. Caterpillars, as everyone knows, change into butterflies.

As businesses grow, they often undergo both kinds of changes – sometimes changing gradually, other times transforming rapidly in short order.

How can a company’s IT systems keep pace with both kinds of change? On the surface it seems like an almost impossible task. Almost, but not quite.

SAP MaxAttention and SAP ActiveEmbedded, which are SAP premium support engagements, help companies skillfully manage just these kinds of growth challenges every day – helping customers build IT systems that robustly accommodate increased demand as the business steadily grows over time while simultaneously enabling customers to drive the transformative innovations that enable them to take their business to the next level.

For H.D. Smith, a $4 billion pharmaceutical wholesaler, this meant building a scalable IT system capable of handling their growing business while, at the same time, helping the company build new processes for integrating with suppliers and customers and implementing improved operational practices. 

“If you look at the tools that the [SAP MaxAttention] team brings to the table, you’d be crazy not to invest in these services.”

-David Guzman, CIO, H.D. Smith

Mission impossible meet mission accomplished.

For more on SAP ActiveEmbedded [link]

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