ANST – also known as the Automated Notes Search Tool, is a powerful application that searches SAP notes for a specific problem based on the issue in your system.

The tool is available if you have upgraded your system to one of the following SAP basis support packages (see Knowledge Base Article 1818192):

Software Component Release Package name

  ________________________________________________________________________

SAP Basis component

SAP_BASIS 700 SAPKB70028

SAP_BASIS 701 SAPKB70113

SAP_BASIS 702 SAPKB70213

SAP_BASIS 731 SAPKB73106

The transaction to start the tool is named ANST_SEARCH_TOOL.

NEW! By following the instructions in note 1915529, you can utilize the shorter transaction ANST.  The functionality is exactly the same as ANST_SEARCH_TOOL, but the shorter transaction name makes it more convenient.

We have been sharing the news about this great tool through multiple channels.

SCN Blogs

Our Newest blog shows how ANST can help you solve billing problems.  A special thanks to Tobias Reiner Dolgener for sharing.

http://scn.sap.com/community/erp/sd/billing/blog/2013/12/06/the-power-of-tools–how-anst-can-help-you-to-solve-problems-yourself

Have an idea for new features or functionalities? Drop a comment in the following blog!

http://scn.sap.com/community/software-support-and-maintenance/blog/2013/09/10/the-future-of-sap-automated-note-search-tool

Demos/Training

We have a training system set up for you to learn how to use the tool. 

Access with S-user ID here

Videos

Here’s an ECC example, where a note to solve a problem is found in less than 2 minutes

User Groups/Events

Most recently, we have been presenting to various global user groups to help spread the word about the Automated Notes Search Tool.

Here are just some of the locations that we have presented. (Photos added if available)

Christoph Haberl presented ANST to DSAG Vienna.

Arvin Chiu presented at  the ASUG British Columbia chapter meeting

ANST arvin.png

Miguel Alfaro  and Lloyd Goveia presented at the ASUG Ontario chapter meeting.

ANSTmiguelandlloyd.png

Mark Richardson blogged about it on SCN.  Thanks Mark!

Felipe Fonseca and Tomas Black presented at the Grand Opening event in Sao Leopaldo, Brazil

ANSTfelipetomas.png

Carlos Martinez Escribano  presented to the AUSAPE (Spain SAP User Group)

Preetpal Singh presented at SAP TechEd in Bangalore. 

Enterprise Support Academy

For those of you interested in a more personal approach, we have Meet the Expert sessions on the Automated Notes Search Tool scheduled through the SAP Enterprise Support Academy.  You can register for a session (s-user ID login required) here

Upon entering the site, type in Automated in the search box and you will find the session information.

ANST ESA.png

Here is the current schedule:

 
22.01.2014 16:00 – 17:00 CET (CET) EMEA English


22.01.2014 10:00 – 11:00 CET (CET) EMEA German   

Select the one that’s best for you and register to learn more.  These Meet the Expert sessions are all recorded, so if you can’t make the date, look in the replay library!

ANST MTE.png

Social Media

SAP Product Support is on Twitter and Facebook! 

Stay connected with us via our 2 Twitter channels:

http://twitter.com/SAPSupportCE and http://twitter.com/SAP_Gsupport

Like us on Facebook at http://facebook.com/sapproductsupport

Customers Spreading the Word

Nicolas Busson  started using the tool and has been kind enough to share his thoughts on it with the community on SCN.  Thanks Nicolas!

In the Business Trends 2013 wrap up, Somnath Manna  shares how the ANST is a hidden gem for any SAP functional consultant.  Very true!

Recap

There is a plethora of information available to help you start using the Automated Notes Search Tool, and SAP Product Support has experts that can help you along the way. 

Are you using ANST? Add a comment below and tell us about your experience with it.

If not, what’s stopping you?  We want to know!

To report this post you need to login first.

34 Comments

You must be Logged on to comment or reply to a post.

  1. Carlos Martinez Escribano

    Thank you Kristen for this summary, 2013 has been the year of ANST taking off but during 2014 ANST usage will be generalized. Unfortunately there are still many SAP experts that do not use ANST because they don’t even know it exists and it’s free. due e.g to language barriers as most of the documentation is generated in English.

     

    SAP Note 1818192 has been translated to Japanese and German.

     

    Also our Owen Liu SAP colleague from China provides a translation to Chinese language. Thank you Mr Liu!

     

    http://scn.sap.com/docs/DOC-50401

     

    All the best,

    Carlos.

    (0) 
  2. Thomas Zloch

    I’m not using it, because…none of my current clients boxes is on the required package level yet

     

    Looking forward to trying it in the near future.

    Thomas

    (0) 
  3. Carlos Martinez Escribano

    More ANST examples!!!, courtesy of our SAP colleagues Miguel Alfaro and Lloyd Goveia

     

    CRM Example:

    http://www.youtube.com/watch?v=4o7NclKppzA

     

    ECC Example (This time, a customer code issue is shown):

    http://www.youtube.com/watch?v=XKsolA8oIus

     

    The examples are published in the new blog:

     

    http://scn.sap.com/community/crm/blog/2014/01/17/anst-a-new-tool-to-help-customers-help-themselves

     

    Thank you guys!

     

    Antonio de Ancos offers his vision in this article written in Spanish:

     

    http://aancos.com/tag/automated-note-search-tool/

     

    and so do the people of provide hcm:

     

    http://www.providehcm.es/sap-hacia-la-actualizacion-automatica-del-sistema/

     

    and David Rueda:

     

    Código de Retorno: ANST – Automated Note Search Tool

     

    All of them in Spanish. Thank you too ūüôā

     

    This one is written in English and shows more interesting examples:

     

    ANST – ( SAP ) Automated Note Search Tool | omzcorner

    (0) 
  4. J√ľrgen L

    tja..same with me, we do not have the required package level (we always wait until it is completely tested in India )

     

    But I added a blog in our companies internal social network today and hope that this increases the pressure

    (0) 
  5. Roger Beach

    Can this be used for Web Dynpro Applications that require a configuration?

     

    We have an FPM based application that uses a particular Web Dynpro Component, which has it’s own configuration and application.

     

    If I select Web Dynpro Application and put the name of the application configuration, it simply doesn’t know where to begin.

     

    If I put the name of the component it attempts to start but then errors out as it doesn’t know what configuration to use.

    (0) 
    1. Carlos Martinez Escribano

      Hi Roger,

      It’s currently a limitation but please create an sap incident in component BC-UPG-NA, so that an improvement on the existing functionality can be assessed.(prority low)

      Regards,

      Carlos.

      (0) 
  6. David Touza

    Is ANST currently down?. I have been trying to use it for some weeks with no luck.

    The RFC function that search notes is connecting properly, but SAP side is not returning anything and the function hangs…

    (0) 
    1. Carlos Martinez Escribano

      Dear David,

      I’m really sorry… but you are right…

      The RFC that searches the notes is not retirning any notes. Unfortunately this RFC is not under the ANST development team responsibility but ANST is the main affected application by this break down. I hope ANST search notes service will be up as soon as possible.

      Regards,

      Carlos.

      (0) 
          1. David Touza

            Hi Carlos:

            Yes the ANST is working again.

            I think it is slower searching notes that the last time it worked, but anyway it is working now. Thanks!.

            (0) 
  7. Lukas Weigelt

    Concerning the Customer Code Search-Option: Will Explicit Enhancements in form of OO-Redifinitions, for example Classes or WebDynpro Components and Implicit Enhancements be taken into account too in a later release? This is what I’m missing most in this tool aside from the WDYN CC/AC-Option (which is already fixed with note 1976578) now.

     

    Aside from that, it’s a really nice and easy to handle complementary search approach!

     

    Cheers, Lukas

    (0) 
    1. Manoj Kumar

      Hi Lukas,

       

      We have tried to implement the feature which you have requested for. This does not cover the webdynpro component part but will be useful for you. Note number is: 2057389.

       

      Do let us know your feedback, may be then we can improve further.

       

      Cheers,

      Manoj

      (0) 
      1. Lukas Weigelt

        Hi Manoj,

         

        cool! I’ll try this in the next week (we have an upgrade cycle on monday so I can’t try it right away) and give you feedback here.

         

        Cheers, Lukas

        (0) 
      2. Lukas Weigelt

        Hi Manoj,

         

        our upgrade cycle in DEV is finally completed and I found some time to implement note 2057389. Including enhancement spots from SE18 is a very nice supplement, thank you for this! I really hope you will take explicit (OO-wise, i.e. Redefinitions and Delegations) and implicit enhancements into account in future upgrades too, since the enhancement framework supersedes old modification approaches more and more.

         

        To be more precise, what I would like to have, is, for example when opening/tracing WDA Applications like FITE_REQUEST, that ANST would tell me which WDYN-Components I enhanced. In my case, those would be (amongst others) R3TR ENHO Z_FITE_VC_GENERAL_DATA, R3TR ENHO Z_FITE_VC_ITINERARY, R3TR ENHO Z_FITE_VC_MILEAGE. . . .

         

        If you make that happen, that would be the icing on the cake ūüėÄ

         

        Cheers, Lukas

        (0) 
        1. Manoj Kumar

          Hi Lukas,

           

          Great to hear your feedback. We would definitely like to improve and even better when the ideas come from our customers directly. Will it be possible to have direct communication/call so as to understand the requirement better?

           

          Cheers,

          Manoj

          (0) 
          1. Lukas Weigelt

            Hi Manoj,

             

            if it helps you, of course I’ll be at your disposal for a direct communication

            It would be best if you follow me and I follow you so we can share contact details via direct message (I don’t want to post my contact details publicly).

             

            Cheers, Lukas

            (0) 
          2. Edo von Glan

            Hi Manoj,

            I also just “discovered” this great tool, and would like it to report additionally all kinds of enhancements.¬†At the moment, it seems it only reports new (enhancement framework) BAdIs, not implicit or explicit (non-BAdI) enhancements.
            Should I open an SAP ticket so you can work on this?

            Best regards,
            Edo

            (0) 
              1. chinnaiya pandian

                Hi Carlos Martinez Escribano,

                I am trying to use ANST for Web Dynpro Application/ WD Application Configuration, I have enables the trace and click on start recording. After clicking on several buttons in Webdynpro screen then clicked on stop recording button. The system giving popup message tracing is canceled by the user.  but nothing has been getting saved in the trace.

                We are in below version. Please suggest if there any notes already available to fix this trace issue.

                 

                SAP_BASIS          740         0016       SAPKB74016       SAP Basis Component

                SAP_ABA             740         0016       SAPKA74016       Cross-Application Component

                 

                Screenshots of the steps that I performed.

                Note: Testing performed by the user who has SAP ALL role, so no authorization issue.

                 

                Trying to perform analysis on PO error

                Starting ANST with the WDA configuration option

                Clicked on Check button in PO

                After stopping the tracing getting the below message

                After click on the GREEN TICK, it does not show the trace and also verified in open trace option but nothing there

                Really appreciate your help on this. Thanks

                 

                (0) 
  8. Jelena Perfiljeva

    Took me over a year to finally get a chance (and possibility) to use it. This is definitely helpful, very surprised SAP didn’t even try to charge extra for it. Miracles do happen!

    (0) 
    1. Manoj Kumar

      Hi Jelena,

       

      Yes this is definitely free of cost. An effort such that helps our customers to resolve issues on their own. We also use this as a debugging tool. Really helpful.

       

      Please share your feedback on this. Your suggestions are always welcome to help us improve.

       

      Cheers,

      Manoj

      (0) 

Leave a Reply