ANST – also known as the Automated Notes Search Tool, is a powerful application that searches SAP notes for a specific problem based on the issue in your system.
The tool is available if you have upgraded your system to one of the following SAP basis support packages (see Knowledge Base Article 1818192):
Software Component Release Package name
SAP Basis component
SAP_BASIS 700 SAPKB70028
SAP_BASIS 701 SAPKB70113
SAP_BASIS 702 SAPKB70213
SAP_BASIS 731 SAPKB73106
The transaction to start the tool is named ANST_SEARCH_TOOL.
NEW! By following the instructions in note 1915529, you can utilize the shorter transaction ANST. The functionality is exactly the same as ANST_SEARCH_TOOL, but the shorter transaction name makes it more convenient.
We have been sharing the news about this great tool through multiple channels.
Our Newest blog shows how ANST can help you solve billing problems. A special thanks to Tobias Reiner Dolgener for sharing.
Have an idea for new features or functionalities? Drop a comment in the following blog!
We have a training system set up for you to learn how to use the tool.
Access with S-user ID here
Here’s an ECC example, where a note to solve a problem is found in less than 2 minutes
Most recently, we have been presenting to various global user groups to help spread the word about the Automated Notes Search Tool.
Here are just some of the locations that we have presented. (Photos added if available)
Christoph Haberl presented ANST to DSAG Vienna.
Arvin Chiu presented at the ASUG British Columbia chapter meeting
Carlos Martinez Escribano presented to the AUSAPE (Spain SAP User Group)
Preetpal Singh presented at SAP TechEd in Bangalore.
Enterprise Support Academy
For those of you interested in a more personal approach, we have Meet the Expert sessions on the Automated Notes Search Tool scheduled through the SAP Enterprise Support Academy. You can register for a session (s-user ID login required) here
Upon entering the site, type in Automated in the search box and you will find the session information.
Here is the current schedule:
22.01.2014 16:00 – 17:00 CET (CET) EMEA English
22.01.2014 10:00 – 11:00 CET (CET) EMEA German
Select the one that’s best for you and register to learn more. These Meet the Expert sessions are all recorded, so if you can’t make the date, look in the replay library!
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Customers Spreading the Word
There is a plethora of information available to help you start using the Automated Notes Search Tool, and SAP Product Support has experts that can help you along the way.
Are you using ANST? Add a comment below and tell us about your experience with it.
If not, what’s stopping you? We want to know!