How to monitor Client Setting Changes in Technical Monitoring

Hi All,

I will try to describe how to create a metric and an alert to monitor changes in the Client Settings.

This is a very tipical request from the auditors. The “easy” way is to activate the rec/client parameter but from the Basis point of view it can have impact in performance because it will activate the log for the customizing tables or the tables with the Change Log activated. In addition you have to maintain the Logs generated.

This method is less agressive and allows you to be alerted automatically when a change occurs.

First we need to create a “Configuration Validation/Target System Maintenance”. You can do it in the Solution Manager WorkCenter under “Root Cause Analysis/Configuration Validation”:

Here we filter by System ID (in my case P07) and Store Name (“CLIENTS”), click on “Display Selection”, select the Config Store checkbox and click on “Create from selected Stores”:

Set an ID for the Target System and Save:

In the Edit tab we filter by the Customer Target Systems and click on the Config Store “CLIENTS”. We can see the current values of the client Settings:

Here you can edit the conditions of the Technical System values.

Once the Target System is ready, we can create the metric and alert in the technical monitoring.

First we create the Alert under Technical System. Don’t forget to activate the Expert Mode before:

Give a technical name:

After that we create the Metric:

In the Data Colletion tab:

in the Threshold tab:

Give a technical name in the Others tab:

And assign the Metric to the Alert previously created:

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After that we just need to activate the configuration:

and the monitoring is ready:

Hopefully this is useful for you guys.

Thanks