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We recently noticed an issue in PI that if we were creating\updating some design objects in IR and ID the same were working on older version or doesn’t even reflected at runtime if it is newly created.


Case is that we created a channel in ID but when we were checking it in ‘Communication Channel Monitoring’ it was not visible under the all channels list and the mappings we were updating that were not even executing as per the current version.

It clearly seems to be a cache issue which we can fix in IR and ID itself. PFB the steps that will help us in resolving these kind of cache issues.

Step 1:

Go to Environment Tab and look for Cache Notifications… You will see recent entries with relevant details. If the entries are in green then it’s OK but if not then that is the problem to us.


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Step 2:


When you select one entry or more then the Icons on the left side get enabled for you and you can execute them as per requirement. The highlighted one is for Cache Update.

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Step 3:


Below one is one example where you can see the entry is in Red status that means it is in error and you need to update that or delete that.


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Step 4:


Select the erroneous entry and Click on ‘Repeat Cache Notification’ Icon, which will change the status from red to green. And after that you are done.


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Cache issues should get resolve by following these steps

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