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10 years ago, I was sitting in the Building 3 canteen in Walldorf. Some colleagues were talking about a new network for developers. It was straight after lunch on a warm, sunny day, so to be honest, I felt a bit drowsy. And a little bit dubious – what was this all abou? Would it really affect me? 

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A few months, or possibly just weeks later, all my doubts vanished. Now, I have no idea how I managed without it. SCN has been a real education for me. Anytime I need to find something out,  the best hits are generally SCN content.

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SCN has also forced me to rethink fundamentally what I write about, and how I write it. Will this topic be interesting? What exactly is it about this topic that people want to know? When I miss something out, someone is sure to tell me ;-). And when I get it right, I love getting the instant feedback.

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And this is the most important part: SCN encourages debate, discussion, and even disagreement. As a British person, I feel uncomfortable about declarations of corporate loyalty but here goes…:  I’m proud that SAP provides a forum where criticism is actively encouraged. Yes, proud – there, I’ve said it.

Proud – and relieved. I don’t think this is altruistic of us; I think it’s in our long-term best interests to hear these criticisms, and – where it makes sense – change our products accordingly.

SO: SCN makes me better informed, it forces me to write better, and it makes our products stronger. What’s not to love? Happy birthday SCN!

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3 Comments

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  1. ' MoazzaM '

    Hi Julie

    So you are with SCN from its early days and I can see SAP logo in your profile which shows that you are SAP employee. How did SCN help you in your career when you are already with SAP?

    Thank$

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    1. Julie Plummer Post author

      Hi Moazza,

      Thanks for your comment. Yes, I have been with SAP for 15 years. You raise an interesting point. Perhaps the benefits I have from SCN are not so obvious as for someone external; certainly they are not so easy to quantify.

      However, I have definitely gained in expertise through SCN. My product, NWBC , consumes a wide variety of products and technologies, so I often encounter products I am unfamiliar with. So I look up their SCN space – and bingo, I can generally find out about this strange product from there.

      Conversely, when I blog about my product from an SAP-internal pov, I am often surprised by the comments I get from customers/partners (in a good way!). This forces me to change the way I think, and write.

      And like I said, we often get critical blogs, eg from mentors – eg Caspar Laar’s blog on NWBC Adoption. I don’t agree with all of these, but they force me to think anew about the product, and the way I explain it.

      So I can’t quantify the benefits – I can’t say ” x% of customers downloaded the product because of SCN, or contacted me solely because of SCN” – I don’t know. I can only say I’m much better informed – specifically because SCN is a two-way channel.

      Hope this provides at least some insight.

      Best wishes,
      Julie.

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      1. ' MoazzaM '

        Thank you for explaining this in details. You are right that no one can describe the benifit he or she took from SCN in %age. We are all here to learn and that is the best thing that we get from SCN.

        Thank$

        (0) 

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