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A year ago, when my husband and I purchased a new car ‒ a moderately priced compact that gets good mileage ‒ we bought it right off the lot. He drives it to work and parks it on the street in our city where garages are pricey and not conveniently located. But if his job required he drive a luxury model, with all the bells and whistles, you can be sure that he would baby that vehicle from its custom leather seats to its high-performance engine to it gold-standard service contract.

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When you have a particular need, you may decide to make a big investment to address it. That’s true for individual purchases as well as business acquisitions like software. In some cases a standard solution fits the bill, but if your organization has unique requirements to support specific processes, you may need to look further.

Investing in software to match your need

Maybe your organization has a unique reporting requirement or a specific need, for example, to differentiate your customers’ experience, and you’ve invested in customizing your  software. Once you make that investment, it makes sense to give it the very best care so it can continue to serve you well. By protecting your investment with support services from a vendor’s custom-development organization, you can:
• Optimize the reliability and sustainability of your custom-developed solution
• Minimize downtime when applying support and enhancement packages
• Manage the risks and costs of maintaining your custom solution
• Get the resources and skills needed to resolve issues quickly

Safeguarding your investment

Choosing the right support services to protect your custom software can be just as mission-critical as the solution itself, reports SAP. You want to be sure you select experts who thoroughly understand your solution and have the skills and methodologies to resolve any defects or conflicts that may arise. Their expertise is like an insurance policy that keeps your business up and running so you can sleep better at night. Learn more how SAP Custom Development services keep you covered.

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