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Author's profile photo Jeanne Carboni

Important! Rules of Engagement Updated

Thanks for participating in the “Be a Better Member” mission. Check out my new blog post that includes the answer to the poll about the Rules of Engagement.

Since the launch of Gamification on SCN, we’ve noticed a marked increase in the amount of content being posted that violates the Rules of Engagement. In an attempt to increase the quality of content in the community, we revised the Rules of Engagement to make them clearer.

Be aware that we will be removing any content that does not follow the rules of engagement. First offense will include a warning to the author, content removal and points deletion. A second offense will result in account lock, as well as removal of points and badges.

rulesofengagementltblueRoE75png1420578c1d5.pngIn conjunction, we are launching a new mission to encourage all members to read the revised Rules of Engagement and complete an anonymous survey that will help demonstrate the collective understanding of rules by SCN members.

Upon completion of the mission, you will receive the “Be a Better Member”  badge and 15 points. To achieve the badge and points, read the Rules of Engagement and “Bookmark” them. Then take the survey.

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      72 Comments
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      Author's profile photo Former Member
      Former Member

      Hi Jeanne,

      Thank you for the information. Survey links are working now.

      Author's profile photo Jitendra Kansal
      Jitendra Kansal

      here is poll the link http://scn.sap.com/polls/2080

      Author's profile photo Steffi Warnecke
      Steffi Warnecke

      It's kind of sad that this is needed (especially on a professional platform). Even more so when I look at the current results of the poll. 😐

      Author's profile photo Jeanne Carboni
      Jeanne Carboni
      Blog Post Author

      Hi Steffi,

      I agree that it seems like a pity to have to post this type of message and take extreme actions to stop (what appears to be) points cheating.

      However, I understand that some cultures may not understand these issues, especially if English is not their native language.

      We felt it important to make the issues and consequences clearer. I hope that we don't have to disable too many accounts, but we need to consider the quality of content on SCN for those members who use it appropriately.

      Best regards,

      Jeanne

      Author's profile photo Former Member
      Former Member

      Hello Jeanne,

      I fully agree with your views and also agree to Steffi's views.

      How about like cross checking the document/post/blog prior it is posted on SCN.

      Just like to know ℹ "Is it ok to share ideas through blogs or posts, may be at times the views put forwarded or the post/blog written may be similar to someone written or might have put forwarded".

      I welcome views and suggestions.

      Regards

      Siraj

      Author's profile photo Roberto Vidotti
      Roberto Vidotti

      Hi Jeanne,

      shouldn't be mandatory, e.g. with the first login?

      Otherwise the majority of users will continue to not be aware

      Regards

           Roberto

      Author's profile photo Prashanth Konduru
      Prashanth Konduru

      Agree with Roberto,

      Why don't you make it as a code of conduct, every one should read and take a little survey on this points...

      Regards

      KP

      Author's profile photo Jeanne Carboni
      Jeanne Carboni
      Blog Post Author

      Hi Roberto and Prashanth konduru,

      Great idea! 

      People do have to accept Terms of Use as a mandatory step to get an account on SCN. However, the Terms of Use are written from a legal perspective, and I suspect most people click through them without reading them. 🙁   However, they must be written that way for legal reasons, and they must be the mandatory click through.

      We wrote the Rules of Engagement to be an easier to understand version for members.

      We are considering a "Welcome Letter" for new members that would point them to the Rules of Engagement, as well as to valuable getting started content. Look for that in early 2014.

      Best regards,

      Jeanne

      Author's profile photo Roberto Vidotti
      Roberto Vidotti

      Hi Jeanne,

      "However, they must be written that way for legal reasons, and they must be the mandatory click through."

      ... and considering the responses of the poll 😏 , to gain access should also give the right answer to the survey or should re-read the rules from the beginning. 😈

      Best regards

           Roberto

      Author's profile photo Former Member
      Former Member

      Hi Jeanne,

      -  😎 About the survey polls SCN should have added/included along with the four opinion "What's your opinion in few words". this is just my thought.

      - And more over ℹ once again while logging in SCN members should accept "terms and conditions" or else upon periodic intervals "terms and conditions" have to be accepted to login SCN.

      - upon reviewing "terms and conditions " completely and scrolling down should highlight the ❗ "Accept" check mark.

      - ➕ declaring and display name (first & last). Better than using nick name or initials or shortcuts.

      - ➕ Also using avatar may be fun, but I believe in professional community "Be Self" why hide or avoid identity. Should encourage to upload picture.

      Regards

      Siraj

      Author's profile photo Former Member
      Former Member

      I agree with you Siraj. I did that when I set up a Moodle Platform so that upon Registration/first Login, the users had to accept the Code of Conduct (Rules of Engagement) before being allowed access to the Courses and Services.

      I also believe that as members of a professional community we should use our real names and photos, and contribute with our posts meaningfully.

      Best regards,

      Mariela 🙂

      Author's profile photo Prashanth Konduru
      Prashanth Konduru

      Adding to Siraj,

      Instead of survey can we have a small quiz for each user with random questions on ROE. User need to take this test inorder to keep his account active for long time ... with user knowing the ROE we can make sure of good n quality content posted on SCN.

      Regards

      KP

      Author's profile photo Hiriyappa Myageri
      Hiriyappa Myageri

      Ok Thanks.Sure Every one will follow it.

      Rules of Engagement

      Author's profile photo Anshu Lilhori
      Anshu Lilhori

      Hi Jeanne Carboni,

      Undoubtedly in the past few months i have witnessed that moderators in the forum where i contribute are really stringent and ensures that all the contributors follow ROE.

      So posting of links,multiple links or copy paste content is big no.Its really heartening that SCN is moving in a good direction and we also ensure to keep the the forum clean by posting only quality content which adds some value to the forum.

      Regards,

      AL

      Author's profile photo Ravindra Devarapalli
      Ravindra Devarapalli

      Hi,

      Thank you for information.

      Regards,

      Ravindra

      Author's profile photo Sridhar Vijjhalwar
      Sridhar Vijjhalwar

      Gone through and interesting.

      Author's profile photo Former Member
      Former Member

      Thak you for good rules

      Author's profile photo Raja M
      Raja M

      ok, Thank you !

      Author's profile photo Former Member
      Former Member

      Very good idea to create a new mission in order to "ensure" people reads and understands rules.

      Thanks for the info!

      Vicente

      Author's profile photo Former Member
      Former Member

      Hi

      New scn member should now "Rule of engagement"

      thanks for information ..

      Author's profile photo Former Member
      Former Member

      HI,

      It's good to parameterize the content that they published and respect the content and copyright, since many people like me use this source as a solution to the problems we have.

      Regards

      Author's profile photo Balazs Takacs
      Balazs Takacs

      good to know

      Author's profile photo Deivid Mejía
      Deivid Mejía

      Thanks, good to know the rules!

      Author's profile photo Former Member
      Former Member

      Follow rules atleast, if you are not setting rules.

      Author's profile photo Former Member
      Former Member

      It is important for users to understand the limitations and requirements of their interaction with other contributors.

      Author's profile photo Siva kumar Devana
      Siva kumar Devana

      Hi All,

      It is a very good document to learn and engage with SCN and participate with Knowledge sharing.

      Regards,

      Siva kumar

      Author's profile photo Ravindra Ch
      Ravindra Ch

      Hi,

      Good Information. Those rules are very important for good relationship with SCN and SCN Members.

      Thank you,

      Ravindra.

      Author's profile photo Former Member
      Former Member

      Hello Jeanne Carboni,

      I just have a small suggestion.

      We all know that people often tend to skip reading the RoE.

      To get their their attention, We can have an Interactive Telephone Voice (IVR).

      We can tell our members the key points of SCN through this IVR which would reach them in an even better way.

      - Regards,

      Tamilnesan 

      Author's profile photo Lakshmi Kumari Sama
      Lakshmi Kumari Sama

      Hello Team,

      Good document and thanks for sharing this in order to engage with other members without breaching any rules to maintain a healthy relationship 🙂

      Regards,

      Lakshmi S

      Author's profile photo Former Member
      Former Member

      Hi Jeanne,

      Thank you so much for sharing about rules of engagement.

      Regards,

      Hari Suseelan

      Author's profile photo Yokes kumarasamy
      Yokes kumarasamy

      Thanks for sharing ROE.

      Regards

      Yokesvaran Kumarasamy

      Author's profile photo Former Member
      Former Member

      Good Information !!

      Thanks

      Author's profile photo Guy Lamoureux
      Guy Lamoureux

      Gamification is somewhat a failure then. 😉

      Just what I taught. Make it look like a game and a lot of people won't take this seriously.

      That's really unfortunate.

      Author's profile photo Benedict Venmani Felix
      Benedict Venmani Felix

      My thoughts - I would'nt call it a failure. Gamification did bring in a lot of participation, but the downside was low-quality content. But, when there is a change in any environment it takes time for all the elements to adjust and stabilize. I see the same thing has happened with SCN.

      Quality wise thing plummeted, but slowly things are coming back to normal 🙂 and it did bring a lot of awareness like never before.

      Regards,

      Benedict

      Author's profile photo Guy Lamoureux
      Guy Lamoureux

      "somewhat a failure".

      Gamification is just a marketing ploy to get more people to join in. "More" doesn't always imply "quality". Obviously, they didn't think much of the possible side-effects.

      Personnaly, stimulate my intellect and you will attract my attention. Gamification annoys me.

      Author's profile photo Jürgen Lins
      Jürgen Lins

      it is only a failure if you do not learn from failures. I am certain that we will see improvements.

      It is just here for 9 month, you probably know this 9 month thing

      Search for the rants about the new forum, look at the names, then check their history, and you wont believe that these people could have written that.

      I bet your SAP system has developed as well and is not still like it was when it got implemented.

      Author's profile photo Former Member
      Former Member

      What happened to the Rules of Engagement.... Are there access restrictions now?!

      Author's profile photo Jürgen Lins
      Jürgen Lins

      Please see the discussion Unauthorized Content  in the support space

      Author's profile photo Former Member
      Former Member

      *perfecto*

      Thanks!! Google cache saves the day!

      Author's profile photo Former Member
      Former Member

      Thanks for sharing Knowledge..

      Author's profile photo Lakshmi Kumari Sama
      Lakshmi Kumari Sama

      Hello Team,

      how to own this badge ?

      I have already bookmarked this updated rules of engagement and participated in this poll also on Jan 1st but up to now i didnt get this badge into my account. how much time it will take to get this badge after finishing of the poll ?

      Thanks & Regards,

      Lakshmi S

      Author's profile photo Jürgen Lins
      Jürgen Lins

      you have to bookmark the rules, not the announcement.

      the poll will take the time you need to read one question and 4 alternative answers

      Author's profile photo Lakshmi Kumari Sama
      Lakshmi Kumari Sama

      Hello Jurgen L,

      You are like a trend setter to this community 🙂 . Thanks alot for your quick reply.

      I have already bookmarked this updated rules of engagement also after participating in this poll. OK, i have a hope to get this badge into my account soon 🙂

      Thanks & Regards,

      Lakshmi S

      Author's profile photo Raman Korrapati
      Raman Korrapati

      it won't take hours or days to get that badge. Are you sure you book marked below thread.

      The SCN Rules of Engagement

      if not then do the same. with in minutes its will be added to your account.

      Author's profile photo Lakshmi Kumari Sama
      Lakshmi Kumari Sama

      Hello Ramanjaneyulu,

      Yes, i have already book marked this after taking the poll on Jan 1st but it was not updated on my account.

      I will re-try this once again and let me see the results.

      Thanks & Regards,

      Lakshmi S

      Author's profile photo Jürgen Lins
      Jürgen Lins

      I see the bookmark for the RoE in your bookmarks already from Jan. 3rd, however, I see that there is no progress  in your mission.

      Try it again, remove the bookmark and bookmark it again, then do the poll

      Author's profile photo Lakshmi Kumari Sama
      Lakshmi Kumari Sama

      Hello Jurgen L,

      I have done this in Jan 1st but lack of progress in my account i have tried to mark the same in Jan 3rd and it came in edit mode. I just added one comment and re-bookmarked once again.

      Is it possible to take poll once again ? because it is showing as you have voted on Jan 1st,2014 message. I will try to do this once again now.

      Thanks & Regards,

      Lakshmi S

      Author's profile photo Jason Lax
      Jason Lax

      This should be a new discussion in SCN Support: comments are not the right place for Q&A/Troubleshooting.

      Author's profile photo Lakshmi Kumari Sama
      Lakshmi Kumari Sama

      Hello Jason,

      Yes, you are absolutely correct. I will start a new discussion now 🙂 . Thanks alot for guiding me in a right path.

      Regards,

      Lakshmi S

      Author's profile photo Former Member
      Former Member

      Its good to know from SCN .. 🙂

      Author's profile photo Former Member
      Former Member

      Nice Post.... 🙂

      Author's profile photo Slavisa Sikanjic
      Slavisa Sikanjic

      Useful.. good to know

      Author's profile photo Ramagiri Srinivas Rao
      Ramagiri Srinivas Rao

      Thanks for the awareness. Revised rules are clear.

      Regards,

      Ramagiri

      Author's profile photo Former Member
      Former Member

      Hi,

      Thank you for this important information.

      My Survey appears disable. How I put it enable?

      Best regards

      Joao

      Author's profile photo Jürgen Lins
      Jürgen Lins

      to late to vote, this poll ended on Feb 5, 2014.

      Author's profile photo Former Member
      Former Member

      Keep updated the update version and keep us up to date
      When was it ? Where I am ? in the lastest version....

      Author's profile photo Former Member
      Former Member

      Ok! Very helpfull all rules.Thank you so much for sharing about rules of engagement.

      Author's profile photo Henrique José Porfírio Terras
      Henrique José Porfírio Terras

      Hi,

      Good rules. Thak you.

      Author's profile photo Varshal Kachole
      Varshal Kachole

      Hi,

      In my opinion this kind of survey should be arranged regularly so that the efficacy of Rules of Engagement is improved.

      Author's profile photo Dibyendu Patra
      Dibyendu Patra

      Varshal Kachole wrote:

      In my opinion this kind of survey should be arranged regularly so that the efficacy of Rules of Engagement is improved.

      How it will be arranged regularly ? Do you have a way to arrange it regularly (by system) ?

      Author's profile photo Former Member
      Former Member

      Thanks for information..

      Bibek

      Author's profile photo Former Member
      Former Member

      Jeanne,

      I'm trying to Access the "Rules of engagement" but I get an "unauthorised access" message. Is anything wrong with my account?

      Thanks

      Sergi

      Author's profile photo Jürgen Lins
      Jürgen Lins

      your account is okay, the document is probably hidden again because of misused "Alert moderator" function.

      Author's profile photo Audrey Stevenson
      Audrey Stevenson

      I just fixed this, so the document should now be visible again.

      Author's profile photo Former Member
      Former Member

      Thanks

      Author's profile photo Gi-sung Jang
      Gi-sung Jang

      Hi all,

      Thanks for sharing good information.

      It's very helpful for us to understand SCN Rules.

      Author's profile photo Former Member
      Former Member

      thanks for sharing

      Author's profile photo Bert Brouns
      Bert Brouns

      Nice Blog !!

      Author's profile photo Former Member
      Former Member

      thank you!

      Author's profile photo Former Member
      Former Member

      Thanks

      Author's profile photo Henrique José Porfírio Terras
      Henrique José Porfírio Terras

      Good Information. Good rules.

      Thanks.

      Author's profile photo Vibin V Joseph
      Vibin V Joseph

      😎