Making IT and Business Users Happier with Personalization Software
As an end user, I often dread getting new software or even upgrading to the latest software version. It means having to figure out where the functions I usually use can be found on the screen and finding the menus that will lead me to the functions I need. It can be a painstaking process of sifting through many selections that appear and then having to remember the sequence I used for the next time. While I enjoy a good puzzle, I would just as well like to get down to the task at hand and be more productive at my job.
Personalizing screens for different users
For people in IT, it can be just as challenging to support business users of new or upgraded software. They have to train users on how to navigate the solution and rush to answer each inquiry while still having to ensure that the solution is up and running properly. And if some users’ screens need personalization that requires programming, IT needs to assign the proper resources, which can be time-consuming and costly.
Streamlining the process with a quick, efficient way to personalize the GUI of each user could certainly cut down on IT’s workload. For example, SAP helps customers accelerate adoption and usage of its SAP ERP application with its screen personas software. As a result, SAP customers can:
• Reduce the time and cost of personalizing screens
• See the results of screen changes instantly
• Accelerate learning curves of new users
Improving productivity while reducing workload
Imagine how much happier business users would be if you could make their lives easier by simplifying complex screens and automating repetitive tasks. That definitely would help lift up the workplace environment. And think of how you could reduce the effort required by IT professionals if they could bring users of new or upgraded software up-to-speed more quickly and efficiently. Not only does it make good business sense, it makes good people sense. Learn more about how you can do this with SAP Screen Personas software.