I always had this on the back of my mind for a long time that we should always try to ask question with as much information as possible in a crispy way to get quick response/answers.
There is a saying that ‘Well defined problem is half solved’.
Sometimes we keep trying to solve an issue posted and person facing the problem keeps on trying different suggestions with no success. Later on when we ask for the product version/release we find out that suggestions given are for a different version/release. In this process, we loose a lot of our valuable time.
I have faced this problem many times and I guess I am not the only one..
So when we provide product version/release information with questions, our lead time to get answer reduces and also quality of discussion improves. The other biggest benefit is that, we open up an big search opportunity.. We will be able to search all the problems/question & answers related to product version/release for e.g. EHP4/6, PPM 5.0, Solution Manager 7.1 etc.
For example, let’s say that a person has a problem in Project systems ECC6.0 EHP6. He will be able to search all the problems related to PS-EHP6 in SCN and filter his own problem if available.
My question to space editors is that why can’t we enhance our searching capability in SCN similar to SAP Classification.
How many of you agree that asking a question with product version/release will improve the quality of discussion & lead time to answer in SCN?
5)Neither agree nor disagree or No Response.
Looking forward for all your views on this from all community members..
To post this, I was eagerly searching to create a ‘Poll’ but later came to know that only Space editors can create a Poll.. 🙂
As per Jason Lax suggestion, i have posted this idea in the SAP Idea forum, if you feel this idea is good, please vote in the below link.
With Warm Regards,
Communities (Not all I have mentioned here.. whichever I was following.. may be others can mention their own communities)