Editor's note: This is a reprint of an article in the SAP Social Software area.
We're excited to announce the November 2013 release of SAP Jam. This release is significant for SAP Jam as it includes major new integrations for the enterprise, tighter integration into SAP CRM, and a revolutionary concept in enterprise social software called "work patterns." To learn more about work patterns, read the following blog posts:
In this release, we've focused on three themes to continue to make SAP Jam the leader in enterprise social software:
Note: Capabilities mentioned in this document vary by SAP Jam edition and may not be available or visible within your SAP Jam system.
A work pattern is a pre-built collaborative process that combines expertise, content, and best practices with real-time business data and applications. Work patterns help people collaborate within the business processes and applications they already use – rather than in separate, disconnected silos of collaboration – so that they can ultimately complete their work faster and more effectively.
The first work patterns we’ve created are for sales professionals – to help them manage accounts and opportunities, create deal rooms, and engage with customers. To support the new work patterns for sales, we’ve created new SAP Jam group templates that pull live data from SAP CRM. For specific requirements, please refer to the SAP Jam What's New documentation for November 2013 available at http://help.sap.com/sapjam.
In addition to the data from SAP CRM that's automatically included in work patterns, there are two ways to see more details for business records:
The November 2013 release introduces two key enterprise technology integrations - both of which have been driven by customer requests.
The new content management connector for Microsoft SharePoint makes it possible to use SharePoint as a CMIS repository within SAP Jam. For specific requirements, please refer to the SAP Jam What's New documentation for November 2013 available at http://help.sap.com/sapjam.
What this means is that members of SAP Jam groups can now collaborate around documents stored within SharePoint document repositories. Group members can browse repository folders directly within SAP Jam’s user interface - and view, comment on, and download documents without being connected to their company's VPN.
If a new version of a file is uploaded to the SharePoint server, that new version is reflected in SAP Jam immediately. Group members can also see prior versions of documents and copy content from the SharePoint server to an SAP Jam group.
We’re also happy to introduce a new Federated Search connector for Microsoft SharePoint based on the OpenSearch standard. If your company uses Microsoft SharePoint as your corporate portal, you’ll now be able to integrate SAP Jam with SharePoint’s Federated Search capability.
Federated Search allows SharePoint users to search for public SAP Jam groups and content from within SharePoint. The SharePoint server communicates with SAP Jam and instantly returns the appropriate results within SharePoint’s own results. Users can then click on the results and be taken to the group or content within SAP Jam.
The SAP Jam team is always eager to incorporate customer requests and feedback into a release. For this release, we’re including the following new customer-requested functionality. For more details, please refer to the SAP Jam What's New documentation for November 2013 available at http://help.sap.com/sapjam.
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